Agilent Seahorse Wave File Save Error: “We cannot run this experiment.  Some groups have the same name”: Troubleshooting Tips

If the Wave software used with Seahorse XFp, XFe24, or XFe96 displays this error, this document can be used to help troubleshoot.

Here is a list of the most common causes for this error:

• Two groups in the plate setup have identical names

Try these steps for a possible resolution:

• Change the replicated group name(s)
• If this has been done and problems are still being experienced, contact Agilent Cell Analysis technical support at:
  • Email contact:
    • cellanalysis.support@agilent.com
  • Phone Contact:
    • US Contact: 1 800 227 9770 option 3, 8
    • UK Contact: 0 800 096 7632 option 3
    • DE Contact: 0 800 180 66 78 option 3
    • NL Contact: 0 800 022 7243 option 3
    • Other European Countries Contact: 45 3136 9878 option 3

More Troubleshooting Tips: Cell Analysis FAQs and Troubleshooting

Keywords: Group Naming Error, Grouping, Group Names, Seahorse, XFe96, XFe24, XFp, XF24, XF96, Troubleshooting