Cell Analysis FAQs and Troubleshooting

This document contains a list of FAQ and troubleshooting links for Agilent Cell Analysis products. See also Collection of Cell Analysis Resources. 

FAQs

Agilent Seahorse XF Imaging and Normalization FAQs 

Agilent Seahorse XF Cell Energy Phenotype Test Kit FAQs

Agilent Seahorse XF Real-Time ATP Rate Assay Kit FAQs

Agilent Seahorse XF Glycolytic Rate Assay Kit FAQs

Agilent Seahorse XF Mito Fuel Flex Test Kit FAQs

Agilent Seahorse XF Cell Energy Phenotype Test Report Generator FAQs

Mito Fuel Flex Report Generator FAQs

Agilent Seahorse XF Glycolytic Rate Assay Single-File and Multi-File Report Generator FAQs

Mito Stress Test Single-File and Mulit-File XF Report Generator FAQs

Agilent Seahorse XF Real-Time ATP Rate Assay Report Generator FAQs

Agilent pH-Xtra Glycolysis Assay FAQs

Agilent MitoXpress Xtra Oxygen Consumption Assay (HS Method) FAQs

Agilent MitoXpress Intra Intracellular Oxygen Assay FAQs

Agilent MitoXpress Xtra and pH-Xtra Assay Data Visualization Tool User Guide FAQs

Troubleshooting

XFp: Cartridge failed to eject after assay: Troubleshooting Tips

XFp: Unable to set up wireless connection with adapter: Troubleshooting Tips

Unable to open Wave Software/data files, Unable to save data files/ Unable to view all assay templates: Troubleshooting Tips

Hypoxia Data Does Not Recalculate after Excluding and then Reincluding the Sulfite Group: Troubleshooting Tips

Group Name from Wave Don’t Match Excel: Troubleshooting Tips

Wave Crashes When “Design” Clicked: Troubleshooting Tips

Error on Wave desktop: “Instrument not installed”: Troubleshooting Tips

Error exporting to GraphPad Prism: Troubleshooting Tips

Error unloading cartridge Troubleshooting Tips

Error Message: Door Not Closing Troubleshooting Tips

Motor error/plate tray immovable: Troubleshooting Tips

File Save Error: “File cannot be saved”: Troubleshooting Tips

File Save Error: “We cannot run this experiment.  Some groups have the same name”: Troubleshooting Tips

Plate error: “This cell plate is not assigned to this sensor cartridge.  Please replace the cell plate and try again”: Troubleshooting Tips

Plate error: Plate Not Compatible with Assay: Troubleshooting Tips

Seahorse Barcode-Related Error: Troubleshooting Tips

Wave Software Crash or Freeze: Troubleshooting Tips

Calibration Error Troubleshooting Tips

Licensing Issue with Software: Troubleshooting Tips

Prism Error when opening .Pzfx file exported from Wave Software: Troubleshooting Tips

Keywords: FAQ, Seahorse, Troubleshooting, XF24, XF96, XFp, XFe24, XFe96, Soluble Sensors, Normalization Solution