We recently switched to MH 12.1 for our 6495C. This version of acquisition does not have tune context. Instead the autotune is in the TQ tab of the method.
When I request tune control, it does not change the TQ parameters. It only changes the temps…
The Signal-to-Noise function is better to work with printer, since there are more information on the print out than on screen, virtual printer will also do the job, When you started the function there will be guidance at the bottom of the window, it will…
Hi guys, I'm experiencing regular times ghost peaks starting at 120°C to 295°C.....my setup is GC-FID 6890, Low pressure drop, Ultra Inert Liner with glass wool, column HP1 widebore..... I have cutted the inj/det 5 inches of column, heated at 295°C with…
Hi Mohammad, Thanks for your thought, detector temperature is not extremely high or low. I did monitor temperature for FID and inlet the whole time even during the injection. It was stable and maintained for hours/days. Method that I was using I had checked…
Hi all,
I have a 6890A GC with a FID. We recently acquired the instrument and I have been running standards up to test methods. I have been getting signals that seem suspiciously low.
I am injecting Matreya Bacterial CP FAME mix (C11-C20 methyl esters…
Hello everyone,
I have a 8890 GC-FID that I've just started running.
I want to create a "shut down" method that turns off (or lowers) H2 and Air once a run is completed or that can uploaded at the end of the day. The goal here is to keep the instrument…
Please try to remove the sample probe and perform the initialization. If it completes successfully make sure the probe is not touching or causing the movement issue. If it failed. Call the response center to get more help with the SPS-4. It could be a…
Hi,
there is quite a big drop in sensitivity in August. that's interesting. Are the MassHunter settings for the "Configure Ignition Sequence" "Standard Tune" and are all the Startup tasks, beside the P/A factor and EM run succesfully? please run then…
I am using an Agilent 6460 Triple Quad and have been dealing with a terribly low signal for the past few days, the signal appears at an abundance of 30 to 50 as a baseline only. I analyzed different compounds with different concentrations, the Tune mix…
I am trying to run a Injector Precision PV test using the conditions described in the software: caffeine standard (125 ug/mL) and HP ODS Hypersil 5 um, 125 x 4 mm part 7982618-564 . The method uses 85:15 Water:ACN mobile phase at 0.8 mL/min. The test…
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx showing a series of errors after delivery, guide for troubleshooting and resolving temperature-related error.
Background
When an AriaMx is delivered, it could take...
How to Access Manual Tune in GC/MS MassHunter and MSD Productivity ChemStation
Multiple Results
This Information Applies To: MassHunter acquisition software for GC/MS systems and MSD Productivity ChemStation for all Agilent GC/MS systems
Issue
Manual tuning lets you interactively set the MSD parameters, such as lens voltages and tuning masses...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to find the AriaMx software and firmware version that you have installed.
Steps to Follow
There are two different ways to find out AriaMx software version:
In the...