How to Export the AriaMx Diagnostic Test Result File (.res)

Answer

This Information Applies To: Agilent AriaMx real-time PCR system

Issue

Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.

This file contains detailed information about the performance of the system and helps technical support teams identify and troubleshoot any issues that may be present on the instrument. It is best to acquire this file after running the full set of hardware diagnostic tests.

Steps to Follow

1. In the home Screen, press User Login (see Figure 1).

   
   
   Figure 1. Home Screen - User Login
   
   

2. At the bottom of the screen, press Current User > Open Login Page (see Figure 2).

   
   
   Figure 2. Home Screen - Current User
   
   

3. Log in as administrator (default password: ADMIN).

4. Plug a FAT32 USB drive (< 16 GB) into the AriaMx instrument.

5. Press Settings > Instrument Diagnostics > Browse Results > Results

6. Select the last diagnostic test results file (see Figure 3). The file name is the date and time of the diagnostic run, yyyymmdd_hhmm.res).

7. Press the Copy button to copy the .res file onto the USB drive.

   
   
   Figure 3. Diagnostic Report Explorer
   
   

For Research Use Only. Not for use in diagnostic procedures.

PR7001-1318