The restriction capillary is put in place of the column, to protect the column and run a wear in procedure after replacing the pump seals. Or to flush the system during tests. Do you still need assistance with your request?
luciayuan Why DMF cannot go through channel D? Which pump do you have? Isocratic or Quaternary pump? For the leak rate test, I would suggest pressurize the pump at the purge valve to find out where it is leaking. I would suggest log a ticket with your…
At this time there isn't any UV deconvolution in our software. We do offer LCMS Deconvolution/Bioconfirm. Mass Spectrometry Deconvolution Software – OpenLab CDS | Agilent
MSCHU I would suggest reinstall the peristaltic pump and ensure there is flow to the seal wash sensor (top right). If not, please reach out to the local Agilent representative for technical support.
Hello,
No, you would need to have the original method used to acquire the data, already have a calibration or at least have the compounds identified.
Marty
Hi LD,
We do not recommending substituting as EGTA has higher affinity for chelating calcium ions and lower affinity for chelating Mg2+ ions compared to EDTA.
Thank you and please let me know if you have any other questions!
Courtney
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx showing a series of errors after delivery, guide for troubleshooting and resolving temperature-related error.
Background
When an AriaMx is delivered, it could take...
How to Access Manual Tune in GC/MS MassHunter and MSD Productivity ChemStation
Multiple Results
This Information Applies To: MassHunter acquisition software for GC/MS systems and MSD Productivity ChemStation for all Agilent GC/MS systems
Issue
Manual tuning lets you interactively set the MSD parameters, such as lens voltages and tuning masses...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to find the AriaMx software and firmware version that you have installed.
Steps to Follow
There are two different ways to find out AriaMx software version:
In the...