I am operating the MPAES 4210 with the Agilent 4107 Nitrogen Generator. I have run the Gas Test (Plasma Off) and everything passes. When I run the Plasma Ignition Test, the plasma ignites (passed), but after 20-30 seconds, the plasma shuts off. An error…
7890A GC/5975 MS/E.02.02 SP2
Sequence is stopping constantly with the following log book message: "The run was stopped by the instrument's stop button or stop input. The GC Failed to Start."
Found that exact error in the KBR - " Known Problem Report…
I apologize because this is a very blind question- New IT guy to the company and previous didn't have good documentation on this application.
I have a user who is getting the attached error whenever they try and open Sequence Manager or open Bioconfirm…
Hello all, we have acquired a 120V 7820 ex-US (2011 build w. UEPC´s for 2x FID) and converted to our local 230V by swapping heater shroud & AC board. After that it initially would not heat higher than 280C but bail out with a thermal shutdown. Fan was…
This 6890 is code named FIDDY because of its dual Flame Ionization Detectors. The SF FBI donated it to UC Davis Chemistry over 10 yrs ago. It is used to teach Chemistry majors gas chromatography and replaced an old Varian 3800 with a chart recorder!
In detail, you can follow below link to resolve this type of problem.
https://community.agilent.com/technical/gc/w/wiki/7889/troubleshooting-an-fid-not-igniting
Hopefully, problem will solve..
New FID Jet!
The latest FID jet is intended for use in 6890/7890/8890/8860/8850/9000 GC models
The legacy jets will not work in the 8890/8850/8860/9000 GC models
The new jet makes installing the column seamless with a conical shape to direct the…
Hello
I am having a hard time trying to figure out how to only display one FID signal on a report from a dual injector GC system in OpenLAB 2.4. The calibration that was run used the dual injector setting, but when we were running test samples we only…
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, Oligo Pro II, and ZAG
Issue:
Only plasticware from the approved consumables list should be used in the Agilent Parallel Capillary Electrophoresis systems. The use of plasticware...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Question:
Can more than one Agilent 2100 Bioanalyzer instrument be connected to one PC?
Steps to follow:
It is possible to connect a maximum of two Bioanalyzers to one laptop...
This Information Applies To: 2100 Bioanalyzer, Bioanalyzer Chip Priming Station: part number 5065–4401
Maintenance procedures and how frequently they are required :
Procedure
Time interval
Or if this issue occurs
Where to find a detailed...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue:
Running the hardware diagnostics on the Agilent 2100 Bioanalyzer system can help to investigate whether the instrument performs as expected.
Steps to follow:
Required...
This Information Applies To: 2100 Bioanalyzer, RNA 6000 Nano kit, RNA 6000 Pico kit, Small RNA kit
Issue:
Is it possible to size RNA on the Agilent 2100 Bioanalyzer system?
Resolution:
Agilent offers total and small RNA assays on the Bioanalyzer...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue:
The Agilent 2100 Bioanalyzer system does not detect a prepared microfluidic chip after it is inserted into the instrument. The interface shows the instrument...
This Information Applies To: 2100 Bioanalyzer, Bioanalyzer chips
Issue:
Can 2100 Bioanalyzer assay chips and reagents be interchanged?
Resolution:
Some assay chips can be used with multiple assays, however some cannot because the chip layout...
This Information Applies To: Agilent MassHunter GC/MS Acquisition software
Issue
The MassHunter software performs several checks during the startup sequence. If it detects a problem, an alert message box will be displayed and the message bar on...
This Information Applies To: Agilent MassHunter Quantitative Data Analysis Software
Issue:
The "NO DATA POINTS" error message appears in the Compound Information window in the lower-left corner in Quantitative Analysis. Sometimes, this problem may...
This Information Applies To: Agilent GC/MSD MassHunter with MSD ChemStation Data Analysis
Issue
When you are using the Data Analysis Report, you may need to specify a certain number of decimal places for your results different to the default decimal...