Hi
I am trying to install the G7201D version of ICP MassHunter on a 1909 Windows 10 laptop.
It goes through the initial process and then errors with a code of 0xe0434352.
Some additional research implies this is a .Net error but a repair install…
Thank you for the reply, I will have a go at it tomorrow. So essentially I just need to change one of my internal standard compounds to a normal compound, and use that as a single point calibration? It just seemed logical that every internal standard…
In an official Service Note we say "According to our lamp manufacturers there is no shelf life for LC detector deuterium (D2) lamps. Our logistic centers (LC) try to ship lamps from stock before they reach 12 months age. We see the lamps lasting for more…
When you run startup, does it use the Standard Tune or User Tune? In the new D rev of software (5.X) you can go to Startup/Startup Configuration and just above the Hardware settings table select Configure ignition sequence. For C rev (4.X) click the narrow…
What version of Windows do is it running? Go to the cell next to the logo (Type here to search) and enter winver and select the run app. At top it should say Windows 10, at this time only MassHunter 5.2 is Win11 compatible. 2 lines below Windows 10 will…
I have Open Lab CDS Chemstation Edition for GC systems and 7890A with FID. I get in vial concentration of an analyte in a sample from calibration curve as ppm. Need to generate an Intelligent report, I get concentration in sample (with Sample weight,…
I have a MicroGC 990. Seemingly out of no where, the following error has popped up after hitting Control -> Single Run on a method we've been using for months:
Failed to submit "D:\ .... path name .... (GMT -04-00).seq" for acquisition.
Please resubmit…
I am using Agilent 8890. I am trying to set the standard for my GC-FID, I am injecting 5mL of methane gas standard with a gas-tight syringe through a switching valve which is set up to the left of my GC. However, I am getting different peaks and areas…
Good Afternoon,
I'm developing a processing method using Mass Hunter Quant. 10.2 for ethanol (quantitate) and other related volatiles (ID only). The instrument setup is a single column that splits to two detectors FID and MS (FID for quant purposes…
Hi All,
I have an Agilent 7700 ICP-MS running MassHunter 4.6. Interesting issue - the instrument tunes just fine but when I go to run a sample, the data acquisition never stops; it continues well past the time it should have taken including rinse program…
This Information Applies To: 4150 TapeStation, 4200 TapeStation
Issue
How to deal with a TapeStation Electrode Cartridge change is due warning message.
Background
The Agilent TapeStation controller software will notify users to replace the...
This Information Applies To: Agilent OpenLab CDS
Issue
Sometimes the integration result is not ideal for all injections. This article outlines the step-by-step instruction to manually integrate peaks.
Background
There are 2 ways to integrate...
This Information Applies To: Agilent OpenLab CDS , Agilent OpenLab ChemStation
Issue
Calculation of Area percent or Height percent for uncalibrated compounds in OpenLab software. If all components respond equally in the detector, then Area% and...
This Information Applies To: Agilent ICP-MS (7700/7800/7850/7900/8800/8900)
Issue
How to power off the Agilent ICP-MS Foreline Pump to perform maintenance, or when fully powering off the Agilent ICP-MS System.
Background
The ICP-MS MassHunter...
This Information Applies To: Agilent ICP-MS (7500,7700,8800)
Issue
How to check the E2M18 or E2M18F foreline pump to determine if the pump needs maintenance?
Background
The oil cleanliness and oil level in the E2M18 or E2M18F foreline pump...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to replace the foreline pump oil in the DS 402.
Background
The DS 402 oil should be replaced at least every 3 months or when the oil color indicates it needs to be changed...
This Information Applies To: Agilent 8890/8860 GC Systems
Issue
How to delete data that is stored on the GC instrument.
Steps to follow
Caution : Before deleting data from your GC, Agilent recommends extraction of data as a backup...
This Information Applies To: 5200, 5300 and 5400 Fragment Analyzer, Femto Pulse and ZAG DNA analyzer
Issue
When no data is available in the Agilent ProSize data analysis software for one or more capillaries, the capillary(ies) could be misaligned...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
How to check the MS40+ or MS40-S foreline pump to determine if the pump needs maintenance?
Background
The oil's cleanliness and level, in the MS40+ or MS40-S foreline...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Powering on Agilent ICP-MS Systems after maintenance, long-term shutdown, or for power cycling.
Steps to Follow
Confirm that the ICP-MS power plug...