Hi everyone I have a strange issue to report. We are using a 6890GC with FID and TCD that was upgraded many years ago to give use LAN communication rather than GPIB. It works great even though it is over 20 years old. Just prior to Christmas we installed…
Hi,
1. It is not normal, that you have to purge the cell gas lines every time
2. Ou should perform at least following "Tests" during Plasma ignition: Torch Axis - EM - Resolution/Axis. But a performance report every day would be nice (and therefore…
Varian 710 oes, nebulization is ok, fog in the chamber is omogeneous, tubing, nebulizer, torch, cone cleaned and alligned.
Work fine till 2 weeks ago, after i've experienced this: fail to execute wavelenght calibration end torch allign, No response…
Hello Everyone,
I am using 7820A GC coupled with 5977B Mass Spec. After use I close the He tank and later on I get 2 messages - 'Front inlet flow shutdown' and 'Front inlet pressure shutdown'. I restarted the software but it fails to load any GC method…
I am building a report for some GC-FID data from a GC-MS/FID instrument. I have managed to build a report that contains the chromatogram and the table of peaks. I can scale the X-axis to the scale i need but I have been unable to scale the y-axis to show…
I am using OpenLab Chemstation C.01.10 on an 8890 with dual FIDs. I was trained on HP's version of Chemstation that reported both detector quant amounts in one row for precision purposes. It made it 10x easier to review data and confirm sample concentrations…
Hello, we are setting up a seahorse assay for a immunology master class. We want to measure the glycolytic rate in human PBMCs or purified human CD4 T cells activated vs non activated. We fail to see any difference. Has anyone done this kind of assay…
We have a Duo 2.5 foreline pump that was replaced in June of this year (2023). The previous Duo 2.5 installed had a sudden catastrophic leak, thus the replacement in June. The oil was filled up halfway and I set a marker with tape to monitor the level…
Hi Juliana
Yes, most likely the capacitors and/or the RF Tube. However, you can try to reduce the run power to 1.1Kw in the default ignition table. You may then be able to run for a few weeks with this reduced power level. You will need to reduce the…
Hi byoo,
Do you get any failed to communicate or any other message when you start up the software? You are correct if the busy light should be constantly flashing. This means you got a successfuk firmware load from the PC from ethernet connection. Can…
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx showing a series of errors after delivery, guide for troubleshooting and resolving temperature-related error.
Background
When an AriaMx is delivered, it could take...
How to Access Manual Tune in GC/MS MassHunter and MSD Productivity ChemStation
Multiple Results
This Information Applies To: MassHunter acquisition software for GC/MS systems and MSD Productivity ChemStation for all Agilent GC/MS systems
Issue
Manual tuning lets you interactively set the MSD parameters, such as lens voltages and tuning masses...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to find the AriaMx software and firmware version that you have installed.
Steps to Follow
There are two different ways to find out AriaMx software version:
In the...