Why noise? I don't see a problem with noise.
With regards to the failed drift results, officially the test is to be run with a flow rate of 0.5 ml/min.
Hi Guys, I have a 7980B GC with an external injection valve and FID detector. I am using OpenLab CDS Chemstation Version C.01.09 with Windows 10 (version 1703). Sometimes while running a sequence it fails to save the chromatogram. When you select the…
Hello everyone,
7900 extinguishes plasma when trying to perform Auto RF matching in any mode. Error code: Plasma was shutoff during Analysis (Vacuum), Warning code 2150: Interface Vacuum is too low. Plasma ignition is well. Orifices are in good condition…
Hello hoh ,
I have not seen this error specifically, though this part of the message points to some issue with the chemical structure -
System.ApplicationException: Failed to get chemical structure for CAS = 1000331265; structure database may be corrupted…
I'm trying to install MSD Chemstation(G1701-60160, E.02.02), but error code below poped up and failed to intall it.
-I use VDI at my work place
-Its version Window10
SetupNew|setup.cpp(140)
PAPP:
PVENDOR:
PGUID
|15.0.0.498
@Windows Vista…
azrael, please, for future communication, as this will save us all time! in in initial/first mail: what exactly is the HW? (here it would be GC 7890, FID EPC ...) For efficient problem solving, the REAL problem should be named. If there is also a specific…
Using Quant 12, I am trying to set up a surrogate recovery method for PFAS but I’m not getting a calculated value for Surrogate % Recovery. I have EIS (Extracted Internal Standard) set as surrogates, I have NIS (Nonextracted Internal standards) set as…
Hello ajay_zalavadia , Thanks for sharing your question in the Forum. When you look at the JSON responses where deserialization fails, compared to the responses where it succeeds, are you able to spot exactly what is the inconsistency/differences in the…
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx showing a series of errors after delivery, guide for troubleshooting and resolving temperature-related error.
Background
When an AriaMx is delivered, it could take...
How to Access Manual Tune in GC/MS MassHunter and MSD Productivity ChemStation
Multiple Results
This Information Applies To: MassHunter acquisition software for GC/MS systems and MSD Productivity ChemStation for all Agilent GC/MS systems
Issue
Manual tuning lets you interactively set the MSD parameters, such as lens voltages and tuning masses...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to find the AriaMx software and firmware version that you have installed.
Steps to Follow
There are two different ways to find out AriaMx software version:
In the...