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Forum MSD Chemstation installation failed with an error code below

MSD Chemstation installation failed with an error code below

minsu 10 months ago

I'm trying to install MSD Chemstation(G1701-60160, E.02.02), but error code below poped up and failed to intall it.

-I use VDI at my work place

-Its version Window10

SetupNew|setup.cpp(140)

PAPP:

PVENDOR:

PGUID

|15.0.0.498

@Windows Vista Service Pack 0 (9200)

IE Version: 9.11.19041.0

Any help or suggestions will be appreciate it.

Thanks a lot

Minsu KIM

0 kristen.sensabaugh 10 months ago

Hi minsu welcome to the Community! I moved your question to the Mass Spectrometry Software forum for better visibility.

Cheers,

Kristen
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0 ron_tackett 10 months ago

E.02.02 was not tested or supported on Windows 10. It is supported on Windows XP, Windows 7 32 bit and Windows 7 64 bit.
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0 minsu 10 months ago in reply to ron_tackett

Thanks for your answer!

Then which version of software should I use?

I have a CD rom which is E.02.02 ver. Is there any way to download the version for window10?
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0 ron_tackett 10 months ago in reply to minsu

Minsu,

There is not a way to download it, this would be an upgrade to MassHunter ACQ 10.2, MassHunter Quant and Qual, with MSDChemstation Data Analysis F.01.03.
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0 rclement 10 months ago

You could install a virtual machine and run it from there maybe?
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