Hello,
From the error code this look like error 5 with red light 2 and 4 on. Axis movement failed. Either something is blocking the X movement or there is a problem with the sensor. This will require repair. Please call the response center to get…
The main error is 1220. you have to focus on this. The other error are consequence of 1220. Make sure you don't use higher than 10% IPA or it will clogged the cones. You need Argon/Oxide mix to remove the carbon from the cone tips if you use organic solvent…
Hello,
Help about to know what version you have. If it's masshunter you have the option to export with transposition. Or menu file, export. I can't recalled the ChemStation revision has everyone was upgrade to latest version of 7500 software. B.01…
Lithium-ion batteries (LIBs) have emerged as indispensable power sources in a range of applications. With the steep rise of LIB production (and recycling) comes the need for rigorous quality testing of the components used in these batteries.
The Agilent…
Thank you very much.
We actually monitor mass 56 (among with others) at the beginning of each session because mass 56 counts start at around 30-70 K (skipping warm up, just when the plasma lights up) and go down till ~500 counts in around 20-40 minutes…
For WinUV 5.1.3.1042 SCM has an E-sign option, which says to go to the profile screen which does not have 'Authorize Worksheet' and 'Review Worksheet' Privileges to select….Kind of a wild goosechase.
Click 'Configuration > Electronic Signature' to access…
Here are the services I suspect are not running after your last reboot. Another reason is that the graphing options are available and graphics and annotation are not from the SDA.
Hello,
Thanks for your reply.
I tried the Area Sum option, it works indeed as areas for all transitions are summed, but the chromatograms are still separated for every transition, and thus my S/N is not better. Same thing for the group function, I…
In Agilent GPC/SEC software it is the Coefficient of Determination that can be interpreted as correlation coefficient (r) and this is the parameter that we use to measure the "goodness " of fit.
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx showing a series of errors after delivery, guide for troubleshooting and resolving temperature-related error.
Background
When an AriaMx is delivered, it could take...
How to Access Manual Tune in GC/MS MassHunter and MSD Productivity ChemStation
Multiple Results
This Information Applies To: MassHunter acquisition software for GC/MS systems and MSD Productivity ChemStation for all Agilent GC/MS systems
Issue
Manual tuning lets you interactively set the MSD parameters, such as lens voltages and tuning masses...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to find the AriaMx software and firmware version that you have installed.
Steps to Follow
There are two different ways to find out AriaMx software version:
In the...