Beautiful. Does the spacing change with a different column flow rate? If this is 1.2 ml/min, for example, is it different with only 1.0 ml/min? If it changes and you did the inlet and column maintenance properly, the issue is before those. If it does…
How do you split the sample? Is it two different injection ports? Two different columns into the injection port? Or a two way splitter - purged or unpurged?
Are you injecting split or splitless? Please upload the acqmeth.txt file that is in Windows…
Hello,
Error 1213 typically comes with other errors that truly describe the issue, like the 2150 error you are getting.
First, check the cone orifices. Use a microscope or powerful magnifying glass. If they are clogged or salted over, clean. The opening…
This may be due to several factors. First of all, make sure that all plasma monitor connections and cables are properly connected and not damaged. Also check that there is sufficient gas flow (eg argon) to maintain the plasma. Check the cleanliness and…
Hello all,
I´m facing a Silicium contamination in ICP-MS analysis, I have used a 7800 ICP-MS.
I have digested my samples with HF, HCL and HNO3 and neutralized it with boric acid, after the analysis I have Silicium CPS has increased around 30%.
…
Hi Layden,
your source has died (normal ratio Amps/Volts should be starting at 1.9/2.7). Each year you will find a decline in Amps until it has reached 1.6, then it will give a red bar. In your case it's 0, so the filament is probably broken - your…
I have almost the same system as shown in the picture for over a year now. The application was supplied by Da Vinci Laboratory Solutions in the Netherlands. It is a Mettler TGA 2, with a Gerstel MPS autosampler on a Agilent GCMS(MS) with a CIS injector…
Thank you. I contacted the support. I just had to login into agilent subscribenet and download the latest version after entering the authorization key.
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx showing a series of errors after delivery, guide for troubleshooting and resolving temperature-related error.
Background
When an AriaMx is delivered, it could take...
How to Access Manual Tune in GC/MS MassHunter and MSD Productivity ChemStation
Multiple Results
This Information Applies To: MassHunter acquisition software for GC/MS systems and MSD Productivity ChemStation for all Agilent GC/MS systems
Issue
Manual tuning lets you interactively set the MSD parameters, such as lens voltages and tuning masses...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to find the AriaMx software and firmware version that you have installed.
Steps to Follow
There are two different ways to find out AriaMx software version:
In the...