Hi Layden,
your source has died (normal ratio Amps/Volts should be starting at 1.9/2.7). Each year you will find a decline in Amps until it has reached 1.6, then it will give a red bar. In your case it's 0, so the filament is probably broken - your source has worn out. Contact your local CustomerCare team to make an appointment for replacing the source.
Hi Layden,
your source has died (normal ratio Amps/Volts should be starting at 1.9/2.7). Each year you will find a decline in Amps until it has reached 1.6, then it will give a red bar. In your case it's 0, so the filament is probably broken - your source has worn out. Contact your local CustomerCare team to make an appointment for replacing the source.