Hello Chalbrecht ,
I apologize for the delayed response.
There are a few options for naming the reporting output file using the sample or batch name with $(SampleName) and $(BatchFileName), but I don't see that the Sample Group is an option. You may…
Hello Achim_Hongenaert ,
I apologize for the delayed response.
There are a few outliers that can be used for recovery calculations. If this compound is added to all samples then I believe the best option will be to call it a Surrogate in quant, even…
Thank you, Linh, for your information. Given that it is an old machine, I am concerned about the potential loss of data if we upgrade the software. Instead, I will create a shutdown method to be executed at the end of the sequence run.
Hello,
I would like to ask if it is possible to execute the command "Created Compound from Each Selected Spectrum" in version B.10.0 of the Agilent MassHunter Qualitative Analysis software. This command is available in version B.07.00, but not in version…
Did you remove the diffusion pump, take it apart, empty the contents completely, wash them all with something like toluene, reassemble it with new diffusion pump fluid filled only to the top of the "cold" mark - if you didn't take it all apart and any…
Hello. Thank you howard_sanford for that answer! I talked to an Agilent technical representative and he came up with the same solution. But, we have the B.07.06.2704 version of Masshunter. What would be the data path for those files in that case? I am…
Dear juju,
Sorry to tell you, that single UV spectra extraction at a certain wavelength for each peak is not feasible within bio-SEC Software.
B rgds,
Anne
Hi,
Unfortunately, I cannot clarify the error message and the cause in this forum, so I would ask you to contact your responsible customer support. A ticket can then be opened with a detailed description including the log files so that the software…
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This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx showing a series of errors after delivery, guide for troubleshooting and resolving temperature-related error.
Background
When an AriaMx is delivered, it could take...
How to Access Manual Tune in GC/MS MassHunter and MSD Productivity ChemStation
Multiple Results
This Information Applies To: MassHunter acquisition software for GC/MS systems and MSD Productivity ChemStation for all Agilent GC/MS systems
Issue
Manual tuning lets you interactively set the MSD parameters, such as lens voltages and tuning masses...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to find the AriaMx software and firmware version that you have installed.
Steps to Follow
There are two different ways to find out AriaMx software version:
In the...