Error AI2737

Question

Hi all, 
 I receive Error AI2737 everytime I carry out sequence on Agilent GPC/SEC Software 2.2. When I restart the sequence one sample is OK, the following one isn't. Then I change the sample name with some index and it's still the same. What is wrong? Thanks a lot for any information.

Regards 
 Andreja

akseiffert · Answer

Hi, 
 Unfortunately, I cannot clarify the error message and the cause in this forum, so I would ask you to contact your responsible customer support. A ticket can then be opened with a detailed description including the log files so that the software issue can be resolved quickly. Please find here Contact Us | Agilent the right contact email address. 
 
 Best, 
 Anne

jyakhoul · Answer

Dear Andreja, 
 Error AI2737 can occur if you are running overlapping injections in your sequence!

Sincerely, Jade

Error AI2737

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