When trying to close a connection on an instrument with an active single run or sequence the OpenLAB CDS software will usually give a message that it will close connection when the runs are finished. Today when trying to close 2 instruments on the same…
Hi,
We currently have as GC/MS/FID using Masshunter and need to print the FID traces as a pdf scaling the y-axis to zoom in on the minor peaks showing %Area values. Is this possible within any masshunter software? I've managed to get a report showing…
Thank you for your response. I really appreciate your help. I realized I didn't provide clear information about the experimental conditions. Here are the specific conditions:
Inlet temperature: 250°C
Column oven temperature: 150°C (isothermal) …
I'm not experienced in FID so I'm not sure what normal bleed looks like. So yes I would trim the column and check for leaks first then a new column. Can you look back at older runs when this column was installed to see what the bleed looks like to compare…
Greetings Agilent Community,
Some MassHunter 10 difficulty. I am using the same Quant method that I have used multiple times in the past to process data. This time, however, I am experiencing an error while building my calibration curve. In the Methods…
I recently installed MassHunter Workstation B.03.01 SP2 on my PC to look over some old data that was obtained on a 6540 LC Q-TOF MS system. The instrument hasn't been used for a while now, and my lab no longer has the original computer. We just had this…
Hi all
Apparently the engineer who did the mainboard replacement made a mistake by plugging the MCGV cable to the SSV cable, this made the valve failed to switch (EE 2040.2) and electronic fuse of SSV (EE2049.0) error always appear. It was out of my…
Hi again Raina,
as I already told you this cannot be done with just one column, especially with the CO2 concentration up to 20% and water included and the necessity to analyze H2. This is an application we normally build an analyzer for. You need at…
We have a brand new Agilent 6495 LC/TQ system with a MS 120 rough pump. We vented and shut off the instrument for building maintenance over the weekend. On startup today, the rough pump receives power (the lights turn on) but eventually fails to engage…
Dear All,
We are using NGA analyser as per GPA 2286 method using FID and TCD.
Could you please advice how to apply the bridging to correct the concentration from FID.
This Information Applies To: Agilent MassHunter Qualitative Analysis Software
Issue
Error message prompted “Access to the path C:\Users\AgilentMad\AppData\Local\Temp\FILESPEC.TXT is denied" during search using NIST MS Program in MassHunter Qualitative...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
When sending a run configuration from the AriaMx PC software, no run configuration is transmitted. The expected blue confirmation icon does not appear at the bottom of the touch...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
Can the AriaMx software be used on Windows 11?
Resolution
The AriaMx a nalysis software 2.0 has not been validated for Windows 11, so Agilent...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to control more than one AriaMx with one PC.
Resolution
If you connect the PC and instruments using an ethernet cable, you will not be able to establish multiple connections...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
In the Export Data menu, after exporting data in a LIMS format, the output file's name is incomplete.
Background
An example of everything after...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
The AriaMx Data saving behavior when priming experiments from the PC is dependent upon whether the user is logged in or a Guest and whether the user...
This Information Applies To: Agilent OpenLab CDS
Issue
Sequence Creation Template allows users to create a sequence template that identifies the order of injections or actions in the sequence.
This article outlines the step-by-step instruction...
This Information Applies To: Agilent 6100 and 6400 Series LC/MS Systems
Issue
Tuning a mass spectrometer involves optimizing the voltages applied to various optical elements in the ion path to achieve the required mass accuracy, resolution, and...
This Information Applies To: Agilent OpenLab ChemStation
Issue
In OpenLab ChemStation, creating a result set by combining multiple existing result sets can be useful in the following scenarios:
Combining single samples, sequences, or a combination...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The AriaMx analysis software shows an error when attempting to open a data file.
Background
The AriaMx analysis software can show several errors when something is wrong...