This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software Issue When should the AriaMx diagnostics be run? Resolution Agilent Technologies does not provide a specific recommendation regarding when to run instrument diagnostics. However, it is advisable to perform these diagnostics under certain circumstances. If you have any concerns about the health of your AriaMx or if you need to confirm its functionality, running the instrument diagnostics is a recommended...

This Information Applies To: Agilent AriaMx real-time PCR system, All versions of AriaMx Real-Time PCR softwar e Issue Compatibility of the AriaMx software with macOS. Resolution The AriaMx software is designed to operate exclusively on Windows-based operating systems. Agilent does not recommend or support running the AriaMx connected to a Mac. Workaround You could consider running the AriaMx software on a Mac with a virtual machine running Windows 10. This setup should enable the...

This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software Issue The AriaMx Data saving behavior when priming experiments from the PC is dependent upon whether the user is logged in or a Guest and whether the user is monitoring the run. Resolution When starting a run from a PC, the AriaMx software will automatically save an empty copy of the file to the PC's hard disk. By default, the file is saved in the folder C:\Users\Public\Public Documents\Agilent...

This Information Applies To: Agilent AriaMx real-time PCR system Issue How to control more than one AriaMx with one PC. Resolution If you connect the PC and instruments using an ethernet cable, you will not be able to establish multiple connections concurrently. You would need to switch the ethernet cable between the different AriaMxs while ensuring the other end stays connected to the PC. If the PC and the instruments are part of the same Local Area Network (LAN) within a shared domain...

This Information Applies To: Agilent AriaMx real-time PCR system Issue Can I use reaction volumes larger than 30 μL on the AriaMx? Resolution There is no problem with using higher reaction volumes, but the instrument performance can only be guaranteed when volumes within the recommended 10-30 μl range are used. The recommended maximum volume of 30 μl is the result of the fact that the AriaMx was designed for fast-cycling. With larger reaction volumes, you would need to add longer plateau...