Paul thanks for your reply. I have looked for information about these traps because I have two RMSH-2 traps and I thought about using one for the carrier gas (He) and the other for the FID hydrogen. Anyway, I'm going to buy the hydrogen trap. Thanks …
In my experience, usually when a method fails to download to a 7820A GC it means that one of the zones on the GC is in a faulted state. This does not always get reported in the instrument actuals in ChemStation, so the best way to double-check this is…
Hello howard_sanford ,
I tried clearing the preferences for IDBrowser, and it did work when I used the old PCDL, but the "m/z" column in ID Browser did not show anything. So, I did it again and for the second time, the m/z of features showed up, but…
Dear Agilent,
I am trying to perform a "backflush scouting run", using the nice backflush wizard option in Chemstation rev. C.01.10, for configuration of a useful backflush time to my GC method. However, the backflush wizard unfortunately stops after…
Hi chemist85 , I'd like to inform you that our instrument problem was solved, and yes it caused by the broken UPS, the output voltage is dropped to 160 volts when igniting the plasma, and also the voltage was not stable at all and unfortunately, it also…
Yes, it is off on all gasses, always by roughly 20% (occasionally nearly 30% or as low as 15%, depending on the instrument). Air, Hydrogen, Makeup (N2), carrier (H2 or He) on every instrument (12 GC and 3 GC/MS, which haven't been evaluated). It's also…
It knows that the electrometer board is plugged into the main board and expects everything else to be there, too. The simplest suggestion is to power down, unplug the GC from the wall, remove the FID electrometer from the main board, button it back up…
My GC-FID says the following when I change the split ratio form 50:1 to 200:1: Front inlet flow limited. I dont know what I need to change further so it won't be limited. Does anyone have some tips
Hello,
We have a GC 7890A model equipped by tray (SN#CN90452624) and Autosampler (SN#7683) I am receiving the following message while trying to run sample followed by a shaking arm and beeping noise. Any help on what might cause the problem is greatly…
Good day Agilent, I am really humbled to join the community. I have a few inquiry I would like to make.
I am having a very noisy baseline every time I try to bake out using both ECD and FID,
When I analyze acetaldehyde using the FID it keeps the noise…
This Information Applies To: Agilent MassHunter Qualitative Analysis Software
Issue
Error message prompted “Access to the path C:\Users\AgilentMad\AppData\Local\Temp\FILESPEC.TXT is denied" during search using NIST MS Program in MassHunter Qualitative...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
When sending a run configuration from the AriaMx PC software, no run configuration is transmitted. The expected blue confirmation icon does not appear at the bottom of the touch...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
Can the AriaMx software be used on Windows 11?
Resolution
The AriaMx a nalysis software 2.0 has not been validated for Windows 11, so Agilent...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to control more than one AriaMx with one PC.
Resolution
If you connect the PC and instruments using an ethernet cable, you will not be able to establish multiple connections...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
In the Export Data menu, after exporting data in a LIMS format, the output file's name is incomplete.
Background
An example of everything after...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
The AriaMx Data saving behavior when priming experiments from the PC is dependent upon whether the user is logged in or a Guest and whether the user...
This Information Applies To: Agilent OpenLab CDS
Issue
Sequence Creation Template allows users to create a sequence template that identifies the order of injections or actions in the sequence.
This article outlines the step-by-step instruction...
This Information Applies To: Agilent 6100 and 6400 Series LC/MS Systems
Issue
Tuning a mass spectrometer involves optimizing the voltages applied to various optical elements in the ion path to achieve the required mass accuracy, resolution, and...
This Information Applies To: Agilent OpenLab ChemStation
Issue
In OpenLab ChemStation, creating a result set by combining multiple existing result sets can be useful in the following scenarios:
Combining single samples, sequences, or a combination...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The AriaMx analysis software shows an error when attempting to open a data file.
Background
The AriaMx analysis software can show several errors when something is wrong...