ALS Failure State


We have a GC 7890A model equipped by tray (SN#CN90452624) and Autosampler (SN#7683) I am receiving the following message while trying to run sample followed by a shaking arm and beeping noise. Any help on what might cause the problem is greatly appreciated.

  ALS Failure State: Moving Vials

  ALS Failure Code 100: Tray Z axis failed to find home

GC ready State: Waiting for prep Run

Thank you,


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