We have a GC 7890A model equipped by tray (SN#CN90452624) and Autosampler (SN#7683) I am receiving the following message while trying to run sample followed by a shaking arm and beeping noise. Any help on what might cause the problem is greatly appreciated.
ALS Failure State: Moving Vials
ALS Failure Code 100: Tray Z axis failed to find home
GC ready State: Waiting for prep Run