Hello,
What software and version are you using? I would assume it is OpenLab CDS 2.x, either workstation plus or a client server system. If you have one of these systems, it is possible to get orphaned IDs in the database, which can stop the system…
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The Digest of upcoming webinars has been updated as of April 2.
In April, you don't want to miss the GC Live Event, Diagnostics From Your Desk, Troubleshooting From Your Kitchen Table on April 11!
Check out the new Agilent Community Group, GPC…
The slope of the second plateau in the leak test for the quat pump of our Agilent 1100 fails. We are getting a negative slope of -2.18. Pressure and slope for the first plateau passed. Pressure for second plateau passed but the slope was negative giving…
What version of WinUV do you have? We were delivered WinUV 5.1.3 with .1042 (Part 11 security module).
The system was built with a tutorial in Adobe Flash but unfortunately for all of us, Flash was discontinued worldwide for security reasons. This meant…
Hi,
I suggest to run an auto-tune, then you will have a checktune report at the end of a sucessful auto-tune. If the auto-tune fails for the same reason you have mentioned and gives the same error message and you are sure the bottle not empty and nebulizer…
Basically you must create standard calibration level with level name as you wish, and u will not use this level for calibration, but only for comparing your QC in batch table with this "calibration level".
Hi Sabbas, The "Peaks and Valleys" option can be used to label both peaks and valleys on the same spectrum.
Right-click on any dataplot and click "Peak Labels", and under "Peak Type", select "Peaks and Valleys". If the "Threshold" value is set up according…
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer systems, RNA kit (15 nt) (p/n DNF-471-0500/1000), HS RNA kit (15 nt) (p/n DNF-472-0500/1000), Small RNA kit (p/n DNF-470-0275)
Issue
Which kit should be used to analyze single...
This Information Applies To: Agilent 6820, 6890, 7820A GC systems with a Split/Splitless (SSL) inlet
Issue
Non-volatile sample matrix components will accumulate in the inlet liner and impact on analytical performance. The inlet liner should be changed...
This Information Applies To: Agilent headspace samplers (HS)
Issue
GC cycle time needs to be calculated correctly. Too short a GC cycle time will reduce sample quality and possibly stop the analysis prematurely. Too long GC cycle time can cause...
This Information Applies To: Agilent 7820A GC
Issue
7820A GC is designed with simplified keypad that comes with five buttons. They are Stop, Prep Run , Start, Up and Down arrow buttons. Changing the IP address requires a different method compared...
This Information Applies To: Agilent Single Needle Autosamplers
Background
Sometimes the user may observe liquid flowing from Port four on the autosampler injection valve. During an injection sequence, it is normal to have liquid from port four...
This Information Applies To: Agilent 4200, 4150, 2200 TapeStation systems
Issue
Can I run an assay using the ladder or sample buffer from a different assay if I have run out of the appropriate assay ladder or sample buffer? Is it possible to run...
This Information Applies To: Agilent ICP-MS 7700, 7800, 7850, 7900, 8800, and 8900 systems
Issue
Peristaltic pump tubing that has lost its elasticity will not deliver the sample to the nebulizer correctly. When the pump tubing appears limp or flattened...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx touch screen displays error code 90 after the Instrument Health Check (IHC), which happens when the AriaMx is switched on, or after running the onboard diagnostic tests...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx optical modules
Issue
AriaMx users can change which AriaMx optical modules are installed to upgrade the instrument capabilities or to troubleshoot.
Items Required
Any...
This Information Applies To: AriaMx real-time PCR system
Issue
Error 43 is displayed on the AriaMx touch screen. Error 43 is a voltage error and it normally indicates that the cartridge LED voltage or motor voltage being detected is abnormal. Sometimes...