Hi,
We’re hoping you could help with a small issue we’ve encountered with OpenLab.
We’ve set up two new accounts for two new analysts. They’ve been given the same privileges as everybody else but when they go to save a new sequence we get the following error message: ''Cannot save sequence. One or more errors occured''.
There is no error code or number.
We can’t see what the actual errors are anywhwere.
Do you have any idea what this may be and how to rectify it ? We’ve also tried deleting the accounts and re-adding them but get the same issue.
Thanks a million.