Hello, From the screenshot you posted the error that appears to be aborting the method run is "Failed to set injection volume". For a headspace sampler the injection volume should be the sample loop volume which is part of the instrument configuration…
We have experienced this but on a 5975. The cooling fan for the turbo pump failed to restart after maintenance. The error message however did not refer to the fan at all. The easiest way to check if the fan is working is to hold a Kimwipe or other tissue…
Good morning, everybody!
I am currently doing untargeted analysis using the Unknown analysis software. I could «identify» some compounds of interest, which is great. Now, my next step is to do a semi-quantification of my compounds using my internal…
Good morning It turns out that this is the first time something so particular has happened to me with my GC-MSD (6850-5975). I work with MassHunter 10.0.368 and from one moment to another the signal for two of my work standards (organophosphates and phenols…
Hello everybody,
I operate an Agilent 7890B-GC/5977A-MSD and a 7820A-GC-FID, both with autosampler.
Those systems are yearly maintained by Agilent.
So far, GC-MS is for qualitative analysis (compounds identification through library search for…
I looked at your plot again. That little bounce is barely 0.01pA -- so very tiny! This is down in the lowest possible signals that can be measured with an FID and honestly should not matter as your smallest peaks of interest should be at least 50x to…
We run a lot of our GCs with Polyarcs (methanizers) and FID responses can be theoretically calculated. While upgrading the software and importing chemstation methods, the calibration table did not get imported. If I could manually edit the calibration…
Hello jeremy_lai ,
In your expressions you must check for both the existence of the qualifier and the outlier yourself. In the initial if and in the final one you need to add a check to see if there is a qualifier by checking to see if it is None. …
Hi everyone,
We are using a UV-VIS-NIR model Cary 5000. Recently when we validated the instrument. However, at the wavelength accuracy test using the Deuterium lamp, we found that 486 and 656.1 nm emission lines have been split into two emission lines…
This Information Applies To: Agilent MassHunter 11 and later
Issue
Generating Acquisition Desktop and Quantitative Analysis shortcuts.
Steps to Follow
Double-click the Control Panel icon on the desktop or select Windows Start menu > Agilent...
This Information Applies To: Agilent MassHunter Workstation for LC/TQ and MassHunter Workstation for LC/TOF and LC/Q-TOF
Issue
How to view the MassHunter Data Acquisition Software Logs entries, change settings, and export the Logbook for archiving...
This Information Applies To: ICP-MS MassHunter with User Access Control (UAC)
Issue
It is necessary to update the database folder path in Change User Access Control:
After creating a new database in SDA with ICP-MS MassHunter.
To view a batch...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Over time, the electrodes may become pitted or eroded and users may see a decrease in precision or begin to experience the "Tube fault" error when new tubes are installed. If...
This Information Applies To: Agilent GTA Furnace and Flame Instruments, Agilent 240FS/240GFAA/GTA120/PSD120
Issue
There may be occasions when users need to remove GTA furnace center block workhead (instruments with both Flame and Furnace capabilities...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
The shroud should be replaced annually, or when there is evidence of damage caused by mechanical shock or contamination from liquid spillage.
Items Required
Shroud Removal...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Before replacing the electrodes and/or shroud, the GTA Furnace workhead will need to be disassembled. After replacing the electrodes and shroud, the GTA Furnace workhead will...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer
Issue
After starting a run, the run is aborted with the following error: Current = 0.0uA, Expected range: 5 - 3000.
Steps to Follow
Check...
This Information Applies To: Agilent OpenLab CDS 2.x in file system configuration
Issue
Sometimes, you will need to change the Projects Root Path / Project Storage Path . This article outlines the procedure on how to change it.
Background
...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7
Issue
Steps to bypass the AVS to troubleshoot poor performance on the ICP-OES
Tip : These steps should be completed after the Subsystem Communication...