We have 6546 QTOF in house, however the ion counts of the samples are very low. It is a new instrument and I am expecting E7-E8 signal intensity. Any thoughts here?.
Thanks for the feedback. We were looking at the glass wool with unpacked liner tubes as the cost is greatly different. However when observing how well a prepacked liner compares to one of our techs liners, they look not as secured or dense opposed to…
The mass calibration/check for the quadrupole is failing across all isolation widths. Mass delta on 322m/z exceeds limits.
We system tuned a few weeks ago. Can someone please outline the troubleshooting workflow for this type of issue (where to start…
1 uL is injected for PAH.
We do change the liner often and are using the one from all the app notes (with glass wool). We haven't tried a dimpled but do use a dimpled with the PBDE method.
After doing a bunch of troubleshooting over the last few…
I'd like to bump this thread up to the top because in our lab we have had the same problem, and our amazing IT guy was able to solve it!
It turned out that on the PC where the Data Analysis (same version as olabanalyst ) was faulty, it had been installed…
Hi everyone. There are some doubts that I would like to clarify because we're experiencing some drift and sensitivity problems and it may help.
We've already cleaned the cones, lenses and sample introduction system, including the torch.
1) There is…
The peak to the left in the Lithium window is Li6. This is from internal standard solution. Li6 abundance is typically very low and should not be larger than the Li7 peak. When you run start the plasma, is the internal standard (ISTD) line in a nitric…
Hi kalle-h,
Has the method worked well for you in the past? Any changes recently like column trims? Sometimes small pieces of column can get caught inside the modulator fittings and impede flow, which has negative effects on our data.
If your peaks…
Hello brandon.mendoza.ardena ,
It would be hard to tell, not seeing it or hearing it in person. But a good start would be to make sure there is nothing in the carousel that might cause that (broken vials, caps, or various other debris).
Could also…
This Information Applies To: Agilent MassHunter 11 and later
Issue
Generating Acquisition Desktop and Quantitative Analysis shortcuts.
Steps to Follow
Double-click the Control Panel icon on the desktop or select Windows Start menu > Agilent...
This Information Applies To: Agilent MassHunter Workstation for LC/TQ and MassHunter Workstation for LC/TOF and LC/Q-TOF
Issue
How to view the MassHunter Data Acquisition Software Logs entries, change settings, and export the Logbook for archiving...
This Information Applies To: ICP-MS MassHunter with User Access Control (UAC)
Issue
It is necessary to update the database folder path in Change User Access Control:
After creating a new database in SDA with ICP-MS MassHunter.
To view a batch...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Over time, the electrodes may become pitted or eroded and users may see a decrease in precision or begin to experience the "Tube fault" error when new tubes are installed. If...
This Information Applies To: Agilent GTA Furnace and Flame Instruments, Agilent 240FS/240GFAA/GTA120/PSD120
Issue
There may be occasions when users need to remove GTA furnace center block workhead (instruments with both Flame and Furnace capabilities...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
The shroud should be replaced annually, or when there is evidence of damage caused by mechanical shock or contamination from liquid spillage.
Items Required
Shroud Removal...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Before replacing the electrodes and/or shroud, the GTA Furnace workhead will need to be disassembled. After replacing the electrodes and shroud, the GTA Furnace workhead will...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer
Issue
After starting a run, the run is aborted with the following error: Current = 0.0uA, Expected range: 5 - 3000.
Steps to Follow
Check...
This Information Applies To: Agilent OpenLab CDS 2.x in file system configuration
Issue
Sometimes, you will need to change the Projects Root Path / Project Storage Path . This article outlines the procedure on how to change it.
Background
...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7
Issue
Steps to bypass the AVS to troubleshoot poor performance on the ICP-OES
Tip : These steps should be completed after the Subsystem Communication...