Hello AGILENT family,
i have a few questions on the analysis of Pb in blood samples.
am failing to get the right concentrations of the QC sample 8ppb instead it’s reading 0.08 ppb and at the same time it’s also showing overange (0.08o) even when my…
I am a user of an Agilent 7900 ICP-MS. It has been working fine since last month, but today (Oct 13, 2022) the software was not able to connect to the instrument. When I try to connect the MassHunter software to the ICPMS by going to settings > mainframe…
Thanks for the answer but I still fail to understand.
If helium pressure at the inlet of the TD is constant and only controlled manually, why can't it be controlled by the AUX EPC?
Can't I just connect one of the outlet of the AUX EPC through a t…
We fail to properly communicate with the turbo V70 controller, model 969-9507, using RS232.
The communication is ok for all commands that do not answer with more than two bytes, like start and stop.
However, commands supposed to answer with more than…
We have a GC-MS instrument and it works well. Recently we installed a new column which connected to FID detector. Now we want to run a method with GC-FID/MS. However, we observed the peaks only in MS spectrum without FID spectrum. We need help with the…
This document contains a list of FAQ and troubleshooting links for Agilent Cell Analysis products. See also Collection of Cell Analysis Resources .
FAQs
Seahorse:
Agilent Seahorse XF Imaging and Normalization FAQs
Agilent Seahorse XF Real…
Hi Everyone
This is my first post here in this community. And I really hope to get some ideas to fix my problem, since i'm getting slowly desperate!
So here's my problem: We have some really bad contamination/peaks on all our polar Systems:
I…
Hi community
we getting error message (Configuration system failed to initialize. Chemstation will shutdown now) when we trying to launch Chemstation ,we try rename conf. files in C:\Chem32\1 but that not work.
I appreciated any help .
Dheya
Hi,
I get this Front Inlet: Septum purge Pre shutdown warning with Error code: 20401202 with cause showing EPC module is going into a shutdown. This warning showed up immediately after the maintenance was performed to change the septum and SSL liner…
This Information Applies To: 5000 series ICP-OES (5100/5110/5800/5900) ICP Expert version 7.5
Issue
How to install an upgrade version of ICP Expert via USB to current ICP Expert (i.e. 7.5.2 upgraded to 7.5.3)
Resolution
To upgrade the current...
This Information Applies To: 2100 Bioanalyzer, 4150/4200/2200 TapeStation
Issue:
Discrepancy between Agilent Bioanalyzer RNA integrity number (RIN) and Agilent TapeStation RNA integrity number equivalent (RIN e ) values
Resolution:
First,...
This Information Applies To: 4200, 4150 and 2200 TapeStation instruments, TapeStation analysis software, TapeStation controller software
Issue:
Technical support require the instrument log files to troubleshoot hardware issues with the Agilent 4200...
This Information Applies To: 2200/4150/4200 TapeStation systems. RNA ScreenTape and High Sensitivity RNA ScreenTape assays,TapeStation analysis software
Issue:
The 200 nt peak of the Agilent RNA ScreenTape and High Sensitivity RNA ScreenTape Ladder...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Fragment Analyzer controller software, Femto Pulse, Femto Pulse controller software
Issue:
The Agilent Fragment Analyzer or Femto Pulse controller software shows the error message Run...
This Information Applies To: 2200/4200/4250 TapeStation systems, TapeStation D1000 ScreenTape assay, TapeStation High Sensitivity D1000 ScreenTape assay, TapeStation analysis software
Issue:
A sharp peak appears at the lower end of the NGS library...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, Oligo Pro II, ZAG, and their respective controller software
Issue:
A full power cycle can help to recover communication/connection issues of Agilent parallel capillary electrophoresis...
This Information Applies To: 4150 TapeStation
Issue:
Lid of 4150 TapeStation does not close, lid closure is not detected, or lid opening reported during run.
The protruding domes are likely loose. As a result, domes on the lower side of the 4150...
This Information Applies To: Fragment Analyzer, Femto Pulse, ZAG, and their respective controller software
Issue:
If there is dried gel in the reservoir vent valve of your Agilent Fragment Analyzer, Femto Pulse, or ZAG, cleaning is required. A clogged...
This Information Applies To: 5200, 5300, 5400 Fragment Analyzer, Femto Pulse, Oligo Pro II, and ZAG
Issue:
Adding mineral oil to Agilent parallel capillary electrophoresis DNA marker plates and samples plates prevents evaporation and enables re...