Hello, Does this 6890N have a MSD connected to it, or are you just using 2D detectors on the GC? If you do not have a MSD then the GC/MS drivers should not be causing any issues. Looking over the SV reports you attached, the OpenLab CDS application appears…
Hello CMZainea
unfortunate this problem still hawe
With the help of the user's manual, we already finded several reasons and troubleshoot the error.
They are:
"Check the FID jet for clogs or damage. If the jet is clogged, you can try cleaning…
Hi, I have a GC 6890N with 5973N Mass selective detection, last week the computer failed and I had to change for another computer, on this computer windows XP, I installed the MSD ChemStation G1701EA E.02.00.493 software, on the Agilent MSD configuration…
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Even experienced analysts can fail to recognize problems that hamper productivity in the ICP-MS workflow. So we’ve put together tips to help you recognize – and solve – problems in four key areas: sensitivity, accuracy, precision, and background. Replace…
Hello all, I wish if I can find someone help me in this problem in ICP OES 5100 When I have been trying to ignite plasma It's happening one from two actions
1 - Plasma it ignite some moments and after that it turn off and software gives this message…
Hi all,
I have taked the FID from a HP 6890 plus and put it on a Agilent 6890N that had two inlets and two ECD detectors. I only use the front inlet and installed the FID on the front detector, and removed the electronics for the second inlet and…
Hello !
The laboratory has a 7890 chromatograph with one evaporator and one FID detector. I want to upgrade it and add a second channel, the same, but for other tasks. I found catalog numbers on the Agilent website, but they are for the 7820 chromatograph…
Hi.
I have GC 8890 with FID detector.
When I turn on the GC, I get this error. I changed the igniter and the cable that is connected from the igniter to the board.
How can I check what is causing this error and how to fix it? There is a suspicion…
Previously there were different length jets depending on whether or not your GC had the adaptable or capillary-only base. (Capillary-only jets are shorter.) These have been replaced with universal FID jets, which will work on both base types going back…
This Information Applies To: 4150 TapeStation, 4200 TapeStation
Issue
How to deal with a TapeStation Electrode Cartridge change is due warning message.
Background
The Agilent TapeStation controller software will notify users to replace the...
This Information Applies To: Agilent OpenLab CDS
Issue
Sometimes the integration result is not ideal for all injections. This article outlines the step-by-step instruction to manually integrate peaks.
Background
There are 2 ways to integrate...
This Information Applies To: Agilent OpenLab CDS , Agilent OpenLab ChemStation
Issue
Calculation of Area percent or Height percent for uncalibrated compounds in OpenLab software. If all components respond equally in the detector, then Area% and...
This Information Applies To: Agilent ICP-MS (7700/7800/7850/7900/8800/8900)
Issue
How to power off the Agilent ICP-MS Foreline Pump to perform maintenance, or when fully powering off the Agilent ICP-MS System.
Background
The ICP-MS MassHunter...
This Information Applies To: Agilent ICP-MS (7500,7700,8800)
Issue
How to check the E2M18 or E2M18F foreline pump to determine if the pump needs maintenance?
Background
The oil cleanliness and oil level in the E2M18 or E2M18F foreline pump...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to replace the foreline pump oil in the DS 402.
Background
The DS 402 oil should be replaced at least every 3 months or when the oil color indicates it needs to be changed...
This Information Applies To: Agilent 8890/8860 GC Systems
Issue
How to delete data that is stored on the GC instrument.
Steps to follow
Caution : Before deleting data from your GC, Agilent recommends extraction of data as a backup...
This Information Applies To: 5200, 5300 and 5400 Fragment Analyzer, Femto Pulse and ZAG DNA analyzer
Issue
When no data is available in the Agilent ProSize data analysis software for one or more capillaries, the capillary(ies) could be misaligned...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
How to check the MS40+ or MS40-S foreline pump to determine if the pump needs maintenance?
Background
The oil's cleanliness and level, in the MS40+ or MS40-S foreline...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Powering on Agilent ICP-MS Systems after maintenance, long-term shutdown, or for power cycling.
Steps to Follow
Confirm that the ICP-MS power plug...