Hi
Check ALS and MS are ready or not..If ready and still problem then check cable from backside of GC as well as check cable communication hub( if used )..
You can also check this article in the Agilent Knowledge Portal: Agilent OpenLab ChemStation Autostart Macro Failed Error - Chromatography Software Articles - Chromatography Software Portal - Agilent Community
I'm using Agilent LC-MS/MS 6490 for multiresidue pesticide analysis. I'm having an issue where sometimes the instrument would not run the sequence and goes to idle (not always, but it can happen in the middle of sequence). The error is "Failed to download…
using ChemStation for HPLC 1260 infinity. Get the "ChemStation failed to initialize and will shut down" error. Already tried renaming the user.config file and it still did not work. any help would be appreciated. using Windows 7 ryoboyle thanks!
I remember hearing about a big cost saving in air / hydrogen when the 6890 came out.. There was no way to shut off the 5890 gc gaases at the end of a run. I think it was about 5000 a year if you shut off the air / h2 / makeup gas at the end of the run…
Hi there, had the same problem after the winter holidays. Nothing had been changed in the system at all. The solution was THE FIREWALL. After i checked the "trust this network connection" in my Antivirus software it started with no problems.
Hey First you need to Restart all Agilent Services, and TCP/IP and also set windows update on disable mode..
Then Reconfigure the instrument...
It should work..
I tried it too..
If this will not work you can check logs C:\Program Data\Agilent…
When I clean the local where the sample is placed and ask him to collect the background, the following message appears: "The clean check has failed. Please ensure these is no sample on the sensor and that it is open. Do you want to override the clean…
This Information Applies To: HES ion source in 5977B/C GC/MSD, 7010 triple quadrupole GC/MS systems
Issue
The filaments are replaced as part of routine maintenance, or when they break (zero output current).
Items Required
Gloves, nylon,...
This Information Applies To: Agilent 5977A/B/C GC/MSD
Issue
The Electron Multiplier Horn must be replaced when it is contaminated or the EMV value reaches 3000 V with a clean ion source.
Items Required
Electron multiplier horn (5977B/C:...
This Information Applies To: Agilent 5973/ 5975/5977 GC/MSD with rotary vane foreline pump
Issue:
The oil mist filter is recommended to be replaced annually. If the color of the filter has changed or there is smell from the filter, the oil mist...
This Information Applies To: Agilent EI Source
Issue:
During normal operation of the GC/MS, the EI SST/Inert ion source will need to be disassembled to proceed with abrasive ion source cleaning and / or routine replacement of consumable parts (filaments...
This Information Applies To: Agilent G7129A/B/C Vialsampler
Issue:
Replacing the needle and needle seat of the Vialsampler is required when:
The needle is visibly damaged.
Leaks or blockages in the vialsampler are observed, especially between...
This Information Applies To: Agilent G1311A/B/C, G7111A/B, Quaternary Pumps, and G1310A/B, G7110B Isocratic Pumps, G1312A/B/C, G7112B Binary Pumps
Issue:
How to diagnose no flow or no pressure issues on binary, quaternary, or isocratic pumps.
...
This Information Applies To: Agilent UV and RID detectors
Issue
A clogged flow cell causes high backpressure. The clog can be removed by flushing the system with solvents at high pressure. If you suspect a clog or experience high backpressure due...
This Information Applies To: Agilent G1312X and G7112X binary pumps.
Issue:
A blockage before the pressure sensor, e.g. in a pump head, will not give a high pressure or overpressure system error. Instead, the pump may show one of various error messages...
This Information Applies To: Agilent 1100, 1200, 1260 LC Pumps.
Issue:
The following procedure allows the cleaning of residue from the pump's check valves, often caused by polymerization of aged acetonitrile or salt-based solutions that may prevent...
This Information Applies To: Agilent LC Systems
Issue
After analyzing dirty or concentrated samples, some sample compounds may retain in the column and other parts of the HPLC system. If the column re-equilibration after each run is not enough to...