Richard987 A normal EPC module could probably supply the nitrogen to the collision cell but it's not tested, not supported, no one knows as it's never been done. If you can run it now and MassHunter Acquisition isn't complaining it might work.
How long…
Increasing the inlet pressure to >5psi seemed to have fixed the issue!
I appreciate all of the recommendations. We just recently switched over to hydrogen carrier gas in the last few months so still working of transitioning methods over. Used the…
Which liner is being used? Check out: GC Liner Selector | Agilent You should think about trying one with a frit instead of glass wool, like this one: 5190-5105 | Agilent Or a single tapered, ultra inert liner 5190-2295 | Agilent .
Splt/Splitless Inlet…
Hi JPhillips - in our latest software (QTOF Acq 12.1) - it is much easier to copy and paste the entire "Sample Name" column into the data file column. All rows in the data file column will automatically receive the .d suffix in one action (the paste command…
Hello GUX ,
For these types of errors the first thing to try is resetting the user preferences for Profinder. To do this, first close all copies of Profinder and then navigate to the folder
C:\Users\XXX\AppData\Roaming\Agilent_Technologies,_Inc\ …
The error means that the maximum stroke length of your pump drive is being shorter than it should be.
This can be either due to mechanical issues like a broken piston or an offset in the pump drive gear leading to a physical block before the normal…
Hello aafzal3 ,
I apologize for the delayed response.
You can use either find by method to attempt to find your targets, but to troubleshoot the issue you need to find your target manually by extracting the EIC for the expected molecular ion. Once…
The best way to troubleshooting signal issues is to separate the flow path from the light path as good as possible.
With your detector this would require the use of the dedicated Max-Light cartridge Test Flow Cell # G4212-60011.
In this way you can…
Hello,
I Have performed Dwell Volume calculation with the attached method.
I calculated dwell volume in some different ways.
1) Saved CSV file from Lab Advisor and calculate 50% of height from it. I got 1186mkL.
2) From This tools attached above…
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
ICP-MS Instrument Control or Data Analysis Software will not open, or crashes shortly after opening.
Background
MassHunter uses configuration files to store...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.4 and above (Rev C. and Rev D.)
Issue
The Glitch Resetter resets configuration setting files for MassHunter and can be used when the MassHunter software is exhibiting strange behavior...
This Information Applies To: Agilent ICP-MS MassHunter Software 5.x (Rev D)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x (Rev C)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software revisions 4.x and 5.x
Issue
How to clear or archive the acquisition queue? How to resolve queue task file errors?
Background
The Acquisition Queue ( Figure 1 ) lists all tasks...
This Information Applies To: Agilent Fluorescence Detectors G1321A, G1321B, G7121A, G7121B
Issue
This article describes how to diagnose a leak in your fluorescence detector (FLD) module.
Steps to Follow
Confirm the leak error originated in...
This Information Applies To: Agilent ICP-MS MassHunter 5.1 Software, SPS 4 Autosampler
Issue
The SPS-4 autosampler (ALS) may need to be reconfigured after the Glitch Resetter tool is used to reset the software or after a change from a different...
This Information Applies To: Agilent G4208A Instant Pilot
Issue
This article describes how to switch the illumination of the autosampler on or off (if available) using the G4208A Instant Pilot.
Items Required
G4208A Instant Pilot for Agilent...
This Information Applies To: Agilent 7683B Automatic Liquid Sampler
Issue:
O nly use this alignment procedure if the injector hardware configuration has changed or if the Align Mode light comes on.
Agilent does not recommend performing this procedure...
This Information Applies To: Agilent MassHunter data acquisition software and MassHunter Quantitative Data Analysis Software
Issue
This article explains the difference between quantifier and qualifier ions and provides some general guidance on quantifier...