This Information Applies To: Agilent ICP-MS MassHunter Software 4.4 and above (Rev C. and Rev D.)
The Glitch Resetter resets configuration setting files for MassHunter and can be used when the MassHunter software is exhibiting strange behavior such as:
Caution: Running the glitch resetter will set hardware settings, communication settings, and user interface setting back to default. You will need to re-enter all settings after running the glitch resetter.
Running the Glitch Resetter requires MassHunter 4.4 or greater without User Access Control Software.
If MassHunter prompts you for a username and password after opening the software, you use User Access Control Software and must perform this alternative to the glitch resetter.
Before running the glitch resetter, it is recommended to take note of the software settings to assist with re-entering the settings after running the glitch resetter. If the software will not open at all, it might not be possible to note these settings.
Steps to Follow
|Learn how to effectively maintain your Agilent ICP-MS System:
Agilent 7800/7850/7900 ICP-MS with MassHunter
Agilent 8900 Triple Quadrupole ICP-MS with MassHunter e-learning courses available from Agilent education