What are the detector voltages? Select the Hardware button, or Hardware/Dashboard from Task manager, and click the Detector image. Select EM setting. What are the voltages for Discriminator, Analog HV, and Pulse HV?
Was the instrument off, for an extended…
I have observed that when a method is transferred to a new system, you need to save it in the new system before using it. If you just copy the method and use it, sometimes it fails. Just by saving it, it makes it work. I guess it saves some defaults from…
I was never able to do glycols via headspsce in the past. The only way I was able to do them was direct injection and FID. 5890 using megabore column. Maybe you could try SPME.
I am running GC 6890 (FID detector) alongside G1888 headspace.
I had noticed 4 of my later eluting peaks got increasingly worse in terms of shape and reproducibility. After running blanks (no injection and also blank vials), it seemed like the cause…
Hi Lycrecia,
We checked the volume calibration section and we did the full range volume dispense, as described in the manual. However, we are not sure which value we should add to the actual volume in the volume calibration screen. Do we need to do…
This is a 5977A that was built in mid-2015. How many runs on it? . High Energy Dynode (HED) related, Electron Multiplier (EM) related, signal related, or electronics related.
The first thing to try is to go into manual tune and turn OFF the HED. I'd…
it does not work,
I tried to install openlab v2.4 manually, the installation failed at the agilent platform in the install or upgrade content management part,
Good Morning, Just setup a 7890B GC with Empower 3 for the CDS Built an instrument method to use both the front and back injection ports. I have a 6890N with front and back FID that we run a lot of samples on so this isn't a new method development. +…
Hello, Your question brings some additional questions for me. You mentioned that your rescans are failing eventhough the product is correct. Is your method robust enough. You should not see many fails in a batch if the instrument is properly operated…
Hello Andy, thanks for your answer. It would be possible, however we would like to automate our analysis as much as possible. A manual calculation of the concentrations, depending on the initial weight, would make us go a step in the wrong direction.…
This Information Applies To: Agilent OpenLab CDS
Issue
Reports in OpenLab CDS can be printed or saved manually in Data Analysys, or automatically during reprocessing, or acquisition.
Requirements
The user needs the following Roles and Privileges...
This Information Applies To: Agilent 5975 and 5977 Series GC/MSD systems.
Issue
During tuning, MassHunter prompted the error message: "MSD Fault- RFPA Difficulty", and tune action stopped.
Steps to Follow
Try to reconfigure the GC/MS....
This Information Applies To: Agilent OpenLab CSD 2.5 and above
Issue
The integration optimizer helps find a suitable set of integration events. It allows integration parameters to be tuned via sliders (peak width, slope sensitivity, height reject...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...