Thank you very much for your quick attention. I take advice to use Labadvisor, however, the host computer is a windows 7 system and the built-in net framework is NE3.5, but LabAdvisor downloaded from Agilent site needs Net Framework version 4.7.2 , which…
I am new to GC. I am trying to make a calibration table for a set of fatty acid standards using Agilent 8860 (GC-FID)
After the derivitization step, analysis of the resulting methyl esters shows only the solvent peak. Usually a very high solvent peak…
Hi All,
We have a 5977 MSD which came up with two errors following a site power outage:
"Source Heater Error: Timeout - temperature fails to increase under full power." "Analyser Heater Error: Timeout - temperature fails to increase under full power…
Hello,
Does anyone know were the signal data for the live signal displayed in the online signal window is stored and/or how to access it in Chemstation Rev.B.04.03[16]? I would like to write a macro to run in the scheduler to periodically grab a live…
This is absolutely the wrong column. Ammonia and H2S need apolar thick films to be separated and no specialized Free-Fatty-Acid-Phase (FFAP). A CP-Volamines column would do (CP7448) . Ammonia elutes just after CO2 and before water, H2S after water at…
We suddenly lost power during sample injection, when the power back, the autosampler got needle lock fail error message and fail to go back to needle seat, anybody could help? we did a cold start but not work.
First off, it is not the barcode reading that causes the vial leaking, but my best guess is that the barcode reading introduces a variable time, that then can cause a scheduling conflict. This scheduling conflict is then not handled, and the 7697A is…
For the GC-6890 FID detector issues you're experiencing, here's a simplified approach to troubleshoot the errors:
Gas Supplies:
Make sure all gas supplies (utility, makeup, hydrogen) are on.
Check that the pressure…
We have a GC-MA7890B with an FID detector and I are observing spikes in the baseline after we made a couple of changes.
We installed guard columns with unions on inlet and detector side, added a 2nd gas cylinder and required tubing, cleaned the FID…
Thank you for the help so far. I was able to solve the problem on my results table by using the "left outer join" function.
However, the report will not print the individual peak chromatograms for the target ion or qualifiers if there was no peak detected…
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx showing a series of errors after delivery, guide for troubleshooting and resolving temperature-related error.
Background
When an AriaMx is delivered, it could take...
How to Access Manual Tune in GC/MS MassHunter and MSD Productivity ChemStation
Multiple Results
This Information Applies To: MassHunter acquisition software for GC/MS systems and MSD Productivity ChemStation for all Agilent GC/MS systems
Issue
Manual tuning lets you interactively set the MSD parameters, such as lens voltages and tuning masses...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to find the AriaMx software and firmware version that you have installed.
Steps to Follow
There are two different ways to find out AriaMx software version:
In the...