We suddenly lost power during sample injection, when the power back, the autosampler got needle lock fail error message and fail to go back to needle seat, anybody could help? we did a cold start but not work.
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We suddenly lost power during sample injection, when the power back, the autosampler got needle lock fail error message and fail to go back to needle seat, anybody could help? we did a cold start but not work.
Hi,
Go in diagnostic or maintenance of chemstation then select autosampler to move this needle up.
Or
If you have Lab advisor software, then use this software to move needle up.
hello you can start again a cold start. You can try this process :
In the user interface perform a “Sample Transport Self Alignment”. In the Agilent Lab Monitor & Diagnostic Software the "Sample Transport Self Alignment" can be found under the "Calibration" icon
you can try this complete cold cold start
Unfortunately if problem persists a repair will be required
Then may be repair need..