That turbo controller and the 300HT turbo pump are obsolete. The RS232 communication kit referenced in the controller manual is also no longer sold by Agilent (previously Varian).
The current model turbo pump of that size is the 305FS turbo. Turbo Pumps…
Hello Kart995,
What vintage is your Bravo, could you please share serial number?
which .dev file are you trying to load did it work on this computer before?
Does the error say "Device type Bravo does not exist"
Are you able to initialize the Bravo…
As the filament gets older and the source dirtier areas will go down. Just bump up the EM volts a little by say 24 and see what you get. Keep bumping it up until you get areas you want. It should not change the tune much. You can always set it back to…
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We've been having issues with our LC-MS/MS 1260/6490 and 1290/6470 systems giving "LC Offline" errors when the instrument is all ready to go and we start a worklist. It clearly is connected, because it's showing the LC status the entire time. We're using…
From a GCMS perspective, 1.9 ml/min into the ion source is not optimal. The MS prefers down around 1.2 ml/min. Sensitivity is better and spectral tilt is more typical.
Septum head or septumless head? What is your gas supply pressure? When was the last…
Hello,
Question 1: Are you opening a snapshot or using review completed injections to open the in-progress injections? Is it possible you were on a replicate injection when trying to change the type.
Question 2: Andy is correct you must have the…
Helllo mighty Marty,
we have only one Infinity II device, so it can be useful. It works same as your example. But if we are going to compare this system with GC catalog it seems to be very painful to write all the info again and again when you are going…
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx showing a series of errors after delivery, guide for troubleshooting and resolving temperature-related error.
Background
When an AriaMx is delivered, it could take...
How to Access Manual Tune in GC/MS MassHunter and MSD Productivity ChemStation
Multiple Results
This Information Applies To: MassHunter acquisition software for GC/MS systems and MSD Productivity ChemStation for all Agilent GC/MS systems
Issue
Manual tuning lets you interactively set the MSD parameters, such as lens voltages and tuning masses...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to find the AriaMx software and firmware version that you have installed.
Steps to Follow
There are two different ways to find out AriaMx software version:
In the...