If your area is relatively stable but your amount/result is low, you have to have either altered your calibration values, failed to clear a previous calibration, or omitted a dilution factor. Are all results lower by the same factor or is it variable…
7890A GC/5975 MS/E.02.02 SP2
Sequence is stopping constantly with the following log book message: "The run was stopped by the instrument's stop button or stop input. The GC Failed to Start."
Found that exact error in the KBR - " Known Problem Report…
I apologize because this is a very blind question- New IT guy to the company and previous didn't have good documentation on this application.
I have a user who is getting the attached error whenever they try and open Sequence Manager or open Bioconfirm…
New FID Jet!
The latest FID jet is intended for use in 6890/7890/8890/8860/8850/9000 GC models
The legacy jets will not work in the 8890/8850/8860/9000 GC models
The new jet makes installing the column seamless with a conical shape to direct the…
Hello
I am having a hard time trying to figure out how to only display one FID signal on a report from a dual injector GC system in OpenLAB 2.4. The calibration that was run used the dual injector setting, but when we were running test samples we only…
System: The GC is an 8890 with TCD in series of two FIDs in parallel (switched via valve). FID 1 has methanizer while FID 2 doesn't.
Had to put the system on standby for 3 weeks over Christmas so kept carrier flowing through the system with all heated…
This 6890 is code named FIDDY because of its dual Flame Ionization Detectors. The SF FBI donated it to UC Davis Chemistry over 10 yrs ago. It is used to teach Chemistry majors gas chromatography and replaced an old Varian 3800 with a chart recorder!
In detail, you can follow below link to resolve this type of problem.
https://community.agilent.com/technical/gc/w/wiki/7889/troubleshooting-an-fid-not-igniting
Hopefully, problem will solve..
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
When a sample name starts with zero, the leading zero disappears from the exported data ( Figure 1 and Figure 2 ).
Background
Removing the leading...
This Information Applies To: Agilent 7890B GC system and 7697A headspace sampler
Issue
The 7697 Headspace Sampler can be configured to communicate directly with the 7890B GC. When this direct communication is configured, the 7697A headspace gets...
This Information Applies To: Agilent GC/MSD systems
Issue:
When performing MS tuning, there is error message "No Emission Current" and tune is aborted.
Steps to Follow
This error normally means that the selected filament is not working. Perform...
This Information Applies To: Agilent OpenLab CDS
Issue
Any desired processing method can be assigned to the current Result Set.
Requirements
A result set available to link the method to.
Correct Privilege (Role Membership) set up for the...
This Information Applies To: Agilent LC and CE Systems compatible with Lab Advisor
Issue:
Firmware is updated or downgraded when new features are added, or to fix some system bugs. It also solves compatibility issues when a new module is added to...
This Information Applies To: Agilent OpenLab CDS
Issue
This article shows how to export a report of peak area and retention time of a sequence in an Excel format.
Prerequisites
To be able to carry out the procedure as described, privileges...
This Information Applies To: Agilent OpenLab CDS
Issue
Reports in OpenLab CDS can be printed or saved manually in Data Analysys, or automatically during reprocessing, or acquisition.
Requirements
The user needs the following Roles and Privileges...
This Information Applies To: Agilent 5975 and 5977 Series GC/MSD systems.
Issue
During tuning, MassHunter prompted the error message: "MSD Fault- RFPA Difficulty", and tune action stopped.
Steps to Follow
Try to reconfigure the GC/MS....
This Information Applies To: Agilent OpenLab CSD 2.5 and above
Issue
The integration optimizer helps find a suitable set of integration events. It allows integration parameters to be tuned via sliders (peak width, slope sensitivity, height reject...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue:
This article explains how to install the Agilent 2100 Expert software and connect a PC to an Agilent 2100 Bioanalyzer system.
Steps to follow:
The latest version of...