Hello, Does this 6890N have a MSD connected to it, or are you just using 2D detectors on the GC? If you do not have a MSD then the GC/MS drivers should not be causing any issues. Looking over the SV reports you attached, the OpenLab CDS application appears…
Hello CMZainea
unfortunate this problem still hawe
With the help of the user's manual, we already finded several reasons and troubleshoot the error.
They are:
"Check the FID jet for clogs or damage. If the jet is clogged, you can try cleaning…
Hi, I have a GC 6890N with 5973N Mass selective detection, last week the computer failed and I had to change for another computer, on this computer windows XP, I installed the MSD ChemStation G1701EA E.02.00.493 software, on the Agilent MSD configuration…
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Hello all, I wish if I can find someone help me in this problem in ICP OES 5100 When I have been trying to ignite plasma It's happening one from two actions
1 - Plasma it ignite some moments and after that it turn off and software gives this message…
Hi all,
I have taked the FID from a HP 6890 plus and put it on a Agilent 6890N that had two inlets and two ECD detectors. I only use the front inlet and installed the FID on the front detector, and removed the electronics for the second inlet and…
Even experienced analysts can fail to recognize problems that hamper productivity in the ICP-MS workflow. So we’ve put together tips to help you recognize – and solve – problems in four key areas: sensitivity, accuracy, precision, and background. Replace…
Hello !
The laboratory has a 7890 chromatograph with one evaporator and one FID detector. I want to upgrade it and add a second channel, the same, but for other tasks. I found catalog numbers on the Agilent website, but they are for the 7820 chromatograph…
Hi.
I have GC 8890 with FID detector.
When I turn on the GC, I get this error. I changed the igniter and the cable that is connected from the igniter to the board.
How can I check what is causing this error and how to fix it? There is a suspicion…
Previously there were different length jets depending on whether or not your GC had the adaptable or capillary-only base. (Capillary-only jets are shorter.) These have been replaced with universal FID jets, which will work on both base types going back…
This Information Applies To: Agilent MassHunter Qualitative Analysis Software
Issue
Error message prompted “Access to the path C:\Users\AgilentMad\AppData\Local\Temp\FILESPEC.TXT is denied" during search using NIST MS Program in MassHunter Qualitative...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
When sending a run configuration from the AriaMx PC software, no run configuration is transmitted. The expected blue confirmation icon does not appear at the bottom of the touch...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
Can the AriaMx software be used on Windows 11?
Resolution
The AriaMx a nalysis software 2.0 has not been validated for Windows 11, so Agilent...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to control more than one AriaMx with one PC.
Resolution
If you connect the PC and instruments using an ethernet cable, you will not be able to establish multiple connections...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
In the Export Data menu, after exporting data in a LIMS format, the output file's name is incomplete.
Background
An example of everything after...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
The AriaMx Data saving behavior when priming experiments from the PC is dependent upon whether the user is logged in or a Guest and whether the user...
This Information Applies To: Agilent OpenLab CDS
Issue
Sequence Creation Template allows users to create a sequence template that identifies the order of injections or actions in the sequence.
This article outlines the step-by-step instruction...
This Information Applies To: Agilent 6100 and 6400 Series LC/MS Systems
Issue
Tuning a mass spectrometer involves optimizing the voltages applied to various optical elements in the ion path to achieve the required mass accuracy, resolution, and...
This Information Applies To: Agilent OpenLab ChemStation
Issue
In OpenLab ChemStation, creating a result set by combining multiple existing result sets can be useful in the following scenarios:
Combining single samples, sequences, or a combination...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The AriaMx analysis software shows an error when attempting to open a data file.
Background
The AriaMx analysis software can show several errors when something is wrong...