When trying to close a connection on an instrument with an active single run or sequence the OpenLAB CDS software will usually give a message that it will close connection when the runs are finished. Today when trying to close 2 instruments on the same…
Hi,
We currently have as GC/MS/FID using Masshunter and need to print the FID traces as a pdf scaling the y-axis to zoom in on the minor peaks showing %Area values. Is this possible within any masshunter software? I've managed to get a report showing…
Thank you for your response. I really appreciate your help. I realized I didn't provide clear information about the experimental conditions. Here are the specific conditions:
Inlet temperature: 250°C
Column oven temperature: 150°C (isothermal) …
I'm not experienced in FID so I'm not sure what normal bleed looks like. So yes I would trim the column and check for leaks first then a new column. Can you look back at older runs when this column was installed to see what the bleed looks like to compare…
Greetings Agilent Community,
Some MassHunter 10 difficulty. I am using the same Quant method that I have used multiple times in the past to process data. This time, however, I am experiencing an error while building my calibration curve. In the Methods…
I recently installed MassHunter Workstation B.03.01 SP2 on my PC to look over some old data that was obtained on a 6540 LC Q-TOF MS system. The instrument hasn't been used for a while now, and my lab no longer has the original computer. We just had this…
Hi all
Apparently the engineer who did the mainboard replacement made a mistake by plugging the MCGV cable to the SSV cable, this made the valve failed to switch (EE 2040.2) and electronic fuse of SSV (EE2049.0) error always appear. It was out of my…
Hi again Raina,
as I already told you this cannot be done with just one column, especially with the CO2 concentration up to 20% and water included and the necessity to analyze H2. This is an application we normally build an analyzer for. You need at…
We have a brand new Agilent 6495 LC/TQ system with a MS 120 rough pump. We vented and shut off the instrument for building maintenance over the weekend. On startup today, the rough pump receives power (the lights turn on) but eventually fails to engage…
Dear All,
We are using NGA analyser as per GPA 2286 method using FID and TCD.
Could you please advice how to apply the bridging to correct the concentration from FID.
This Information Applies To: Agilent 4200, 4150 and 2200 TapeStation.
Issue
Is it possible to analyze single stranded DNA (ssDNA) on the TapeStation? Which kit is the most suitable for analysis of ssDNA?
Resolution
Agilent does not offer any...
This Information Applies To: Agilent 4200 and 4150 TapeStation systems
Issue
How to Run the software installation verification on 4200 and 4150 TapeStation systems.
Background
The 4150 TapeStation model G2992A and 4200 TapeStation model G2991B...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, and Femto Pulse
Issue
Perform a capillary alignment when a new array is installed in your Agilent Parallel Capillary Electrophoresis instrument. An alignment may also be performed...
This Information Applies To: Agilent 4200 and 4150 TapeStation
Issue
Are the Agilent DNA and RNA ScreenTape assays denaturing?
Resolution
The DNA ScreenTape assays in the TapeStation portfolio are not denaturing. Only the RNA and High Sensitivity...
This Information Applies To: Agilent LC pumps with manual purge valve.
Issue
A good practice before using a system is to purge the system to remove air. This is done by observing the clear tubing from the solvent bottle as well as the waste line...
This Information Applies To: ICP-MS MassHunter 4.x and 5.x
Issue
Unable to open a batch in offline data analysis, or the batch is empty.
If the ICP-MS MassHunter software closes unexpectedly, there is a power outage, or the ICP-MS and computer...
This Information Applies To: Agilent OpenLab CDS versions 2.4 or higher.
Issue
How to preview result files using various Report Templates in OpenLab CDS versions 2.4 or higher.
Requirements
The user has the result set loaded in OpenLab CDS...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data ON.
Issue
An 'Authentication failed' error message appeared after entering user name and password when attempting to download a...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data On.
Issue
With Spectroscopy Database Administrator (SDA) and Protect Local Data turned on, batches are not accessible through file...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Scratches on AriaMx optical modules can lead to a reduction in their performance.
Background
Scratches on an AriaMx optical module are shown in Figure 1 .
Figure 1 ....