This Information Applies To: ICP-MS MassHunter 4.x and 5.x
Unable to open a batch in offline data analysis, or the batch is empty.
If the ICP-MS MassHunter software closes unexpectedly, there is a power outage, or the ICP-MS and computer lose communication during data analysis, the batch may become corrupt. You may face errors when attempting to open the batch in offline data analysis or the batch may open, with no results in the full quant table.
Steps to follow
Note: There is no guarantee that a corrupt batch can be recovered. The following steps are best effort.
For MassHunter 5.x:
For MassHunter 4.x:
|Learn how to effectively troubleshoot your Agilent ICP-MS System:
Agilent 7800/7850/7900 ICP-MS with MassHunter
Agilent 8900 Triple Quadrupole ICP-MS with MassHunter e-learning courses available from Agilent education