When trying to close a connection on an instrument with an active single run or sequence the OpenLAB CDS software will usually give a message that it will close connection when the runs are finished. Today when trying to close 2 instruments on the same…
Hi,
We currently have as GC/MS/FID using Masshunter and need to print the FID traces as a pdf scaling the y-axis to zoom in on the minor peaks showing %Area values. Is this possible within any masshunter software? I've managed to get a report showing…
Thank you for your response. I really appreciate your help. I realized I didn't provide clear information about the experimental conditions. Here are the specific conditions:
Inlet temperature: 250°C
Column oven temperature: 150°C (isothermal) …
I'm not experienced in FID so I'm not sure what normal bleed looks like. So yes I would trim the column and check for leaks first then a new column. Can you look back at older runs when this column was installed to see what the bleed looks like to compare…
Greetings Agilent Community,
Some MassHunter 10 difficulty. I am using the same Quant method that I have used multiple times in the past to process data. This time, however, I am experiencing an error while building my calibration curve. In the Methods…
I recently installed MassHunter Workstation B.03.01 SP2 on my PC to look over some old data that was obtained on a 6540 LC Q-TOF MS system. The instrument hasn't been used for a while now, and my lab no longer has the original computer. We just had this…
Hi all
Apparently the engineer who did the mainboard replacement made a mistake by plugging the MCGV cable to the SSV cable, this made the valve failed to switch (EE 2040.2) and electronic fuse of SSV (EE2049.0) error always appear. It was out of my…
Hi again Raina,
as I already told you this cannot be done with just one column, especially with the CO2 concentration up to 20% and water included and the necessity to analyze H2. This is an application we normally build an analyzer for. You need at…
We have a brand new Agilent 6495 LC/TQ system with a MS 120 rough pump. We vented and shut off the instrument for building maintenance over the weekend. On startup today, the rough pump receives power (the lights turn on) but eventually fails to engage…
Dear All,
We are using NGA analyser as per GPA 2286 method using FID and TCD.
Could you please advice how to apply the bridging to correct the concentration from FID.
This Information Applies To: Agilent 6820, 6890, 7820A GC systems with a Split/Splitless (SSL) inlet
Issue
Non-volatile sample matrix components will accumulate in the inlet liner and impact on analytical performance. The inlet liner should be changed...
This Information Applies To: Agilent headspace samplers (HS)
Issue
GC cycle time needs to be calculated correctly. Too short a GC cycle time will reduce sample quality and possibly stop the analysis prematurely. Too long GC cycle time can cause...
This Information Applies To: Agilent 7820A GC
Issue
7820A GC is designed with simplified keypad that comes with five buttons. They are Stop, Prep Run , Start, Up and Down arrow buttons. Changing the IP address requires a different method compared...
This Information Applies To: Agilent Single Needle Autosamplers
Background
Sometimes the user may observe liquid flowing from Port four on the autosampler injection valve. During an injection sequence, it is normal to have liquid from port four...
This Information Applies To: Agilent 4200, 4150, 2200 TapeStation systems
Issue
Can I run an assay using the ladder or sample buffer from a different assay if I have run out of the appropriate assay ladder or sample buffer? Is it possible to run...
This Information Applies To: Agilent ICP-MS 7700, 7800, 7850, 7900, 8800, and 8900 systems
Issue
Peristaltic pump tubing that has lost its elasticity will not deliver the sample to the nebulizer correctly. When the pump tubing appears limp or flattened...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx touch screen displays error code 90 after the Instrument Health Check (IHC), which happens when the AriaMx is switched on, or after running the onboard diagnostic tests...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx optical modules
Issue
AriaMx users can change which AriaMx optical modules are installed to upgrade the instrument capabilities or to troubleshoot.
Items Required
Any...
This Information Applies To: AriaMx real-time PCR system
Issue
Error 43 is displayed on the AriaMx touch screen. Error 43 is a voltage error and it normally indicates that the cartridge LED voltage or motor voltage being detected is abnormal. Sometimes...
This Information Applies To: Agilent 2100 Bioanalyzer system
Issue
Can I run qPCR samples containing Sybr® Green I on the Bioanalyzer?
Background
Sybr® Green I is an Intercalating Dye commonly used to detect amplification products in real...