Paul thanks for your reply. I have looked for information about these traps because I have two RMSH-2 traps and I thought about using one for the carrier gas (He) and the other for the FID hydrogen. Anyway, I'm going to buy the hydrogen trap. Thanks …
In my experience, usually when a method fails to download to a 7820A GC it means that one of the zones on the GC is in a faulted state. This does not always get reported in the instrument actuals in ChemStation, so the best way to double-check this is…
Hello howard_sanford ,
I tried clearing the preferences for IDBrowser, and it did work when I used the old PCDL, but the "m/z" column in ID Browser did not show anything. So, I did it again and for the second time, the m/z of features showed up, but…
Dear Agilent,
I am trying to perform a "backflush scouting run", using the nice backflush wizard option in Chemstation rev. C.01.10, for configuration of a useful backflush time to my GC method. However, the backflush wizard unfortunately stops after…
Hi chemist85 , I'd like to inform you that our instrument problem was solved, and yes it caused by the broken UPS, the output voltage is dropped to 160 volts when igniting the plasma, and also the voltage was not stable at all and unfortunately, it also…
Yes, it is off on all gasses, always by roughly 20% (occasionally nearly 30% or as low as 15%, depending on the instrument). Air, Hydrogen, Makeup (N2), carrier (H2 or He) on every instrument (12 GC and 3 GC/MS, which haven't been evaluated). It's also…
It knows that the electrometer board is plugged into the main board and expects everything else to be there, too. The simplest suggestion is to power down, unplug the GC from the wall, remove the FID electrometer from the main board, button it back up…
My GC-FID says the following when I change the split ratio form 50:1 to 200:1: Front inlet flow limited. I dont know what I need to change further so it won't be limited. Does anyone have some tips
Hello,
We have a GC 7890A model equipped by tray (SN#CN90452624) and Autosampler (SN#7683) I am receiving the following message while trying to run sample followed by a shaking arm and beeping noise. Any help on what might cause the problem is greatly…
Good day Agilent, I am really humbled to join the community. I have a few inquiry I would like to make.
I am having a very noisy baseline every time I try to bake out using both ECD and FID,
When I analyze acetaldehyde using the FID it keeps the noise…
This Information Applies To: Agilent 6820, 6890, 7820A GC systems with a Split/Splitless (SSL) inlet
Issue
Non-volatile sample matrix components will accumulate in the inlet liner and impact on analytical performance. The inlet liner should be changed...
This Information Applies To: Agilent headspace samplers (HS)
Issue
GC cycle time needs to be calculated correctly. Too short a GC cycle time will reduce sample quality and possibly stop the analysis prematurely. Too long GC cycle time can cause...
This Information Applies To: Agilent 7820A GC
Issue
7820A GC is designed with simplified keypad that comes with five buttons. They are Stop, Prep Run , Start, Up and Down arrow buttons. Changing the IP address requires a different method compared...
This Information Applies To: Agilent Single Needle Autosamplers
Background
Sometimes the user may observe liquid flowing from Port four on the autosampler injection valve. During an injection sequence, it is normal to have liquid from port four...
This Information Applies To: Agilent 4200, 4150, 2200 TapeStation systems
Issue
Can I run an assay using the ladder or sample buffer from a different assay if I have run out of the appropriate assay ladder or sample buffer? Is it possible to run...
This Information Applies To: Agilent ICP-MS 7700, 7800, 7850, 7900, 8800, and 8900 systems
Issue
Peristaltic pump tubing that has lost its elasticity will not deliver the sample to the nebulizer correctly. When the pump tubing appears limp or flattened...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx touch screen displays error code 90 after the Instrument Health Check (IHC), which happens when the AriaMx is switched on, or after running the onboard diagnostic tests...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx optical modules
Issue
AriaMx users can change which AriaMx optical modules are installed to upgrade the instrument capabilities or to troubleshoot.
Items Required
Any...
This Information Applies To: AriaMx real-time PCR system
Issue
Error 43 is displayed on the AriaMx touch screen. Error 43 is a voltage error and it normally indicates that the cartridge LED voltage or motor voltage being detected is abnormal. Sometimes...
This Information Applies To: Agilent 2100 Bioanalyzer system
Issue
Can I run qPCR samples containing Sybr® Green I on the Bioanalyzer?
Background
Sybr® Green I is an Intercalating Dye commonly used to detect amplification products in real...