It looks like theres a problem with the back inlet/back autosampler - the gc does not recognize it anymore - but it seems to be defined within the method, meaning it has a inlet temperature ect.
Did you change something regarding the back inlet? or…
Hi, I ran my batches with GC-FID under MassHunter Quant, but I cannot generate any reports. The error popped up during generating which is "Error: 'QuantDataProvider' object has no attribute 'FormatDateTime'." Has anybody faced with this issue to help…
Troubleshooting report generation in Chemstation. We have successfully generated 100s of reports using the report template and reprocessing when a run is disrupted. I have to sequences that have failed to run a report and I can't get it to via our usual…
After a failed methamphetamine quantitation, it was noticed that the methamphetamine peak shape on our GC/FID instruments has been consistently poor or deteriorating through out a run. This has been happening on both of our GC/FID instruments (all 3 columns…
Hi
Either there is leak or loop is not filling properly with sample for low area.
And for too hot transferline, may be PC board or sensor is malfunctioning or faulty of headspace.
You can change column or trim the column from inlet and detector…
We recently switched to MH 12.1 for our 6495C. This version of acquisition does not have tune context. Instead the autotune is in the TQ tab of the method.
When I request tune control, it does not change the TQ parameters. It only changes the temps…
The Signal-to-Noise function is better to work with printer, since there are more information on the print out than on screen, virtual printer will also do the job, When you started the function there will be guidance at the bottom of the window, it will…
Hi Brian,
What kind of detector are you using? From my experience with FID, you shouldn’t have issues with septa bleed from re-running samples within the same day. If you inject the vial and then re-run it after a day, you will probably see n-hydrocarbon…
We have a GCMS(5975C, intert EI source) which had been out of order since long 6 months due to ALS tray issue. After we installed tray, we cleaned ion source, replaced filaments, cleaned inlet, vent line and replaced split vent trap cartridge. Then tune…
How to Create a New Database in Spectroscopy Database Administrator (SDA)
Multiple Results
This Information Applies To: Spectroscopy Database Administrator (SDA)
Issue
If the old database is full, or after a specific time interval, it is necessary to create a database in SDA. If you receive a message telling you that the database is full...
Update Database Group Path in Spectroscopy Configuration Manager (SCM)
Multiple Results
This Information Applies To: Agilent Spectroscopy Configuration Manager (SCM)
Issue
It is necessary to add a database to a group path in SCM after creating a new database in Spectroscopy Database Administrator (SDA) . If access to an older database...
How to Access Spectroscopy Database Administrator Software (SDA)
Multiple Results
This Information Applies To: Agilent Spectroscopy Database Administrator Software
Issue
The SDA application can only be accessed by a Windows user who is a member of the Windows Administrators group and Windows SDAAdministrators group.
Steps...
This Information Applies To: AriaMx real-time qPCR system
Issue
The instrument fails to reach the required temperature during a run.
Resolution
Check if the temperature of the environment around the instrument is too low resulting in the instrument...
This Information Applies To : Agilent ELSDs G4260A, G4260B, G4261A, G4621B, G7102A, G7102B
Content :
If the evaporator tube of ELSD becomes contaminated with nonvolatile material resulting in poor chromatography, please use the procedure in this...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
The oil should be replaced at least once every six months, or when the oil color is indicates it needs to be changed . The foreline pump should be checked monthly. This article...
This Information Applies To: Agilent ICP-MS MassHunter versions 4.4 - 4.6 and 5.x.
Issue
After performing an autotune, the batch tune report will not generate or print.
Background
ICP-MS MassHunter uses an application called ICP-MS Data Analysis...
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve
Issue
Installing the Ion Transfer Capillary after cleaning or replacement in Agilent LC/MS instruments with a gate valve.
Required Items...
This Information Applies To: Agilent OpenLab CDS 2.x
Issue
This article outlines the procedure on how to quantify uncalibrated compounds in OpenLab CDS 2.x. using reference compounds in the processing method compound table.
Background
Uncalibrated...
This Information Applies To: Agilent OpenLab CDS 2.x
Issue
This article outlines the procedure on how to quantify the uncalibrated compounds in OpenLab CDS 2.x when the analytical method requires a fixed response factor.
Background
Uncalibrated...