Hi abtisam, The main reason for this problem you didn't select detector signals. when we don't selecAdd t signal detector we never see baseline chromatogram,to solve this problem from online plot for FID signal Click on change than from Edit signal plot…
Hi wcody, thank you for the reply! It is Windows 10 Pro 64-bit. These 6890 FIDs are new to the lab, Windows 10 pro was what the technicians had installed on the computers when we received them.
James, Thanks again. Actually, at first we had "EPC or detector error” and we tried to clean the detector but with no change. Once the GC says “Ignite, ignite” the error pops out. We tried second module (the refurbished) and at first we were receiving…
There is currently no available solution for working with MassHunter data. If your GC has an FID in addition to a mass spec, you could use OpenLab GC ChemStation to acquire the FID signal data. Then addon G2887BA could be used to analyze the ChemStation…
Hello,
We just recently got a new tapestation 4150 in our lab, which we're trying to set up. As a part of the setup I rand the full system diagnostics to see if the system is working with the Tapestation Test Tape. Everything runs successfully and the…
What are the pros and cons of putting a TCD in series with an MS? I know that it's possible to put a TCD and FID in series but I want MS data, not FID data. I tried teeing off the column between the MS and TCD but all the samples keep going to the MS…
ISH, that is a very good question. Yes, you can. However, you have to be mindful of a few things. For the Deans Switch to operate optimally, the downstream pressure need to be the same on both columns downstream of the Deans switch. The MSD operates under…
Problem: Unable to perform Instrument Configuration for Agilent 1290 LC. The instrument pings at IP address 192.168.254.11 with NO packet loss and connects fine in Agilent Lab Advisor software. Able to perform instrument commands in Lab Advisor.
However…
Date and Time: 07/07/2019 07:26 Program: Agilent MassHunter Workstation Software Qualitative Analysis B.03.01 Build Configuration: Release Message: Retrieving the COM class factory for component with CLSID {4CBCEED8-D9F8-4440-A127-4E840D0573DF} failed…
This Information Applies To: Agilent ICP Expert software.
Issue
The software version is often asked and is a valuable information: to see if any updates are needed, if certain options are available etc.
Steps to Follow
Launch ICP Expert...
This Information Applies To: Agilent OpenLab CDS
Issue
This article provides step-by-step instructions to calculate peak-to-valley ratio in OpenLab CDS.
Background
The peak-to-valley ratio is calculated to indicate the quality of peak separation...
This Information Applies To: Agilent 6500 Series Q-TOF LC/MS systems, MassHunter Workstation 10.1 or below and MassHunter Workstation 11.0 .
Issue
Fully reset the Q-TOF LC/MS system via a power cycle without venting. For users who experience slow...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, and Oligo Pro II systems
Issue
The volume of sample used by Agilent parallel capillary electrophoresis systems during a run.
Resolution
The...
This Information Applies To: Agilent 2100 Expert software, 2100 Expert Security Pack, 2100 Bioanalyzer
Issue
When opening the 2100 Expert software and using the Security Pack, the error message " Start of launcher application failed - The requested...
This Information Applies To: Agilent 6890, 6850, 7890, 8890, 8860, Intuvo 9000 GC systems.
Issue
The exchange of the ignitor in a Flame Photometric Detector (FPD) may be required in the following scenarios:
Preventive or periodic maintenance...
This Information Applies To: Agilent 1290 Infinity Quaternary Pump G4204A, 1290 Infinity II Flexible Pumps G7104A/C, and G7131A/C.
Issue
If the flexible/quaternary pump does not generate flow or build up pressure, it could be due to a stuck inlet...
This Information Applies To: Agilent 5200, 5300 and 5400 Fragment Analyzer systems
Issue
Separation times for the Fragment Analyzer for each array format and kit.
Resolution
Caution : The times in this article are the length of time...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, Oligo Pro II, ProteoAnalyzer systems
Issue
Guidance for installing the Agilent parallel capillary electrophoresis instrument controller and/or...
This Information Applies To: OpenLab CDS (version 2.x) system
Issue:
This article explains how to export OpenLab CDS 2.x data as Archived file.
For copying OpenLab CDS 2.x data to another Projects or another OpenLab CDS systems, you can use data...