Agilent doesn't support any refurbishment of the EPC modules and we do not have a program for this. I suspect you may have a defective module or a module that was rebuilt using parts from another type of GC. The only suggestion I would have at this point is to remove from the configuration and add it back in.
Replacing a GC module
When replacing an EPC module or a detector signal board, you will have to update the configuration of the GC. This is because the configuration information includes the unique ID# and manufacturing date for these parts.
To configure the new GC module
1
Replace the module and power on the GC. The GC will list the Exceptions to the configuration and indicate that these modules are broken or missing.
Press[Config]and select the GC module that you replaced.
4
Press[Mode/Type]. The GC displaysRemove module. Press[Enter].
5
A Caution message tells you to reboot the GC.
6
Press[Mode/Type]. The GC displaysInstall module. Press[Enter].
Be sure that you select the correct module configuration. Incorrect selections can cause operation problems. For example, for an FPD select the 2 heater version.
7
A Caution message tells you to reboot the GC.
8
Press[Options]. Scroll to Communications and press[Enter].
9
Scroll to Reboot the GC. Press[Yes/On]twice.
10
Navigate to the configuration table for the GC module.
11
Verify that the configuration is correct. Modify any additional configuration items, such as, Gas type or Lit offset.
Its not a link, its just a graphic that I captured from my documentation. The steps will allow you to add or remove a module, if that doesnt work, then the module is most likely defective.
Thanks again. Actually, at first we had "EPC or detector error” and we tried to clean the detector but with no change. Once the GC says “Ignite, ignite” the error pops out. We tried second module (the refurbished) and at first we were receiving error: "EPC Config ID Mismatch”. After your instructions we got rid of “Mismatch” error and got back first error “EPC or detector error” and we are in square one. So it seems that the problem could be with detector. Any suggestions?
Thanks again. Actually, at first we had "EPC or detector error” and we tried to clean the detector but with no change. Once the GC says “Ignite, ignite” the error pops out. We tried second module (the refurbished) and at first we were receiving error: "EPC Config ID Mismatch”. After your instructions we got rid of “Mismatch” error and got back first error “EPC or detector error” and we are in square one. So it seems that the problem could be with detector. Any suggestions?
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