Dear colleagues
We have Agilent LCMSD 1260 Infenity /6130Quaderpole. we encountered this error: Install module C:\Chem32\CORE\HPSCIL00.DLL, failed
We want to know the cause and the solution for this error ?
Thanks in advance.
With my best regards…
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I don't think it would have a problem as long as you're not trying to connect with both software platforms at the same time. I've seen other customers do similar things (GCMS/FID, using MSD Chemstation for MSD work and GC Chemstation for FID work).
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Tray sensor failed is either try a new tray or the transport assy is most likely needs to be replaced. Does Lab Advisor see the module? There is a log book in Lab Advisor as well.
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