l have lc 1260 pump type G1311c and it is in residual mode due to installing a degasser board on the pump board. I used the Lab Advisor program to update the firmware, but the process was not successful and messages appeared. Connection failed instrument…
HI Lars,
Yes, you can run the test on a VI. Specific to your system, a failing result could indicate a leak within the inlet or at any of the in-line connections of your GSV, so the results may not be clear without a point leak detector. I would also…
Hi ISH, yes all was fine with column installation and pump down was efficient. The issue seems to be with the entrance lense offset - I loaded a previous tune and managed to run an autotune however it is failing due to too high 503/502 ratio. I've seen…
Can SimDis data processing be performed manually (i.e. without the aid of additional SimDis software produced by Agilent or a third-party) with a GC running Chemstation?
I'm looking for a low-cost solution to perform SimDis analysis of jet-fuel samples…
Hi, I have a GC/MS (8890 GC with 5977b HES MSD) that is also configured with an FID and PDHID. I would like to create an FID/PDHID-only method, where the MSD remains off the entire run and does not collect data. I haven't figured out how to do this so…
Hello Paul, it looks to me that there is too much acetylene in the gas mixture coming to the burner. This is causing the carbon build-up.
I'd suggest you first remove the absorption cell from the holder and clean this by soaking in dilute nitric acid…
I have a 6490 QQQ. Each time I run either autotune or check tune, I get masses that are out of tolerance especially in MS2. The system seems to pass if the Dynamic Ramp Table enable button is checked. This is associated with the collision cell and detector…
I’m sorry for the delayed reply to your message. Do you still need assistance with this? If you do, please take into consideration the notes below. However, if the issue was resolved, could you please share what the resolution was?
From what I understand…
Based on your latest results, I would say that nothing is fundamentally wrong with the optical unit in terms of noise, so I believe this is more an applicational problem - your passed quick noise test points to that direction. The error 1050 with the…
This Information Applies To: Agilent MassHunter 11 and later
Issue
Generating Acquisition Desktop and Quantitative Analysis shortcuts.
Steps to Follow
Double-click the Control Panel icon on the desktop or select Windows Start menu > Agilent...
This Information Applies To: Agilent MassHunter Workstation for LC/TQ and MassHunter Workstation for LC/TOF and LC/Q-TOF
Issue
How to view the MassHunter Data Acquisition Software Logs entries, change settings, and export the Logbook for archiving...
This Information Applies To: ICP-MS MassHunter with User Access Control (UAC)
Issue
It is necessary to update the database folder path in Change User Access Control:
After creating a new database in SDA with ICP-MS MassHunter.
To view a batch...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Over time, the electrodes may become pitted or eroded and users may see a decrease in precision or begin to experience the "Tube fault" error when new tubes are installed. If...
This Information Applies To: Agilent GTA Furnace and Flame Instruments, Agilent 240FS/240GFAA/GTA120/PSD120
Issue
There may be occasions when users need to remove GTA furnace center block workhead (instruments with both Flame and Furnace capabilities...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
The shroud should be replaced annually, or when there is evidence of damage caused by mechanical shock or contamination from liquid spillage.
Items Required
Shroud Removal...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Before replacing the electrodes and/or shroud, the GTA Furnace workhead will need to be disassembled. After replacing the electrodes and shroud, the GTA Furnace workhead will...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer
Issue
After starting a run, the run is aborted with the following error: Current = 0.0uA, Expected range: 5 - 3000.
Steps to Follow
Check...
This Information Applies To: Agilent OpenLab CDS 2.x in file system configuration
Issue
Sometimes, you will need to change the Projects Root Path / Project Storage Path . This article outlines the procedure on how to change it.
Background
...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7
Issue
Steps to bypass the AVS to troubleshoot poor performance on the ICP-OES
Tip : These steps should be completed after the Subsystem Communication...