It looks like theres a problem with the back inlet/back autosampler - the gc does not recognize it anymore - but it seems to be defined within the method, meaning it has a inlet temperature ect.
Did you change something regarding the back inlet? or…
Hi, I ran my batches with GC-FID under MassHunter Quant, but I cannot generate any reports. The error popped up during generating which is "Error: 'QuantDataProvider' object has no attribute 'FormatDateTime'." Has anybody faced with this issue to help…
Troubleshooting report generation in Chemstation. We have successfully generated 100s of reports using the report template and reprocessing when a run is disrupted. I have to sequences that have failed to run a report and I can't get it to via our usual…
After a failed methamphetamine quantitation, it was noticed that the methamphetamine peak shape on our GC/FID instruments has been consistently poor or deteriorating through out a run. This has been happening on both of our GC/FID instruments (all 3 columns…
Hi
Either there is leak or loop is not filling properly with sample for low area.
And for too hot transferline, may be PC board or sensor is malfunctioning or faulty of headspace.
You can change column or trim the column from inlet and detector…
We recently switched to MH 12.1 for our 6495C. This version of acquisition does not have tune context. Instead the autotune is in the TQ tab of the method.
When I request tune control, it does not change the TQ parameters. It only changes the temps…
The Signal-to-Noise function is better to work with printer, since there are more information on the print out than on screen, virtual printer will also do the job, When you started the function there will be guidance at the bottom of the window, it will…
Hi Brian,
What kind of detector are you using? From my experience with FID, you shouldn’t have issues with septa bleed from re-running samples within the same day. If you inject the vial and then re-run it after a day, you will probably see n-hydrocarbon…
We have a GCMS(5975C, intert EI source) which had been out of order since long 6 months due to ALS tray issue. After we installed tray, we cleaned ion source, replaced filaments, cleaned inlet, vent line and replaced split vent trap cartridge. Then tune…
This Information Applies To: Agilent MassHunter 11 and later
Issue
Generating Acquisition Desktop and Quantitative Analysis shortcuts.
Steps to Follow
Double-click the Control Panel icon on the desktop or select Windows Start menu > Agilent...
This Information Applies To: Agilent MassHunter Workstation for LC/TQ and MassHunter Workstation for LC/TOF and LC/Q-TOF
Issue
How to view the MassHunter Data Acquisition Software Logs entries, change settings, and export the Logbook for archiving...
This Information Applies To: ICP-MS MassHunter with User Access Control (UAC)
Issue
It is necessary to update the database folder path in Change User Access Control:
After creating a new database in SDA with ICP-MS MassHunter.
To view a batch...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Over time, the electrodes may become pitted or eroded and users may see a decrease in precision or begin to experience the "Tube fault" error when new tubes are installed. If...
This Information Applies To: Agilent GTA Furnace and Flame Instruments, Agilent 240FS/240GFAA/GTA120/PSD120
Issue
There may be occasions when users need to remove GTA furnace center block workhead (instruments with both Flame and Furnace capabilities...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
The shroud should be replaced annually, or when there is evidence of damage caused by mechanical shock or contamination from liquid spillage.
Items Required
Shroud Removal...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Before replacing the electrodes and/or shroud, the GTA Furnace workhead will need to be disassembled. After replacing the electrodes and shroud, the GTA Furnace workhead will...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer
Issue
After starting a run, the run is aborted with the following error: Current = 0.0uA, Expected range: 5 - 3000.
Steps to Follow
Check...
This Information Applies To: Agilent OpenLab CDS 2.x in file system configuration
Issue
Sometimes, you will need to change the Projects Root Path / Project Storage Path . This article outlines the procedure on how to change it.
Background
...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7
Issue
Steps to bypass the AVS to troubleshoot poor performance on the ICP-OES
Tip : These steps should be completed after the Subsystem Communication...