Hello,
This one could be difficult. 2 things come to mind. First make sure you are not saving the folder of the batch into another batch folder. This will void the .b folder and failed to read correctly. Go see if you can into the drive X:Agilent\ICPMS…
Thank you Kbusch.
Is there any videos that can show me how to move needle arm out of the seat. I tried to go through Lab Advisor but the arm does not go to maintenance mode. Lab Advisor timed out and failed to connect to LC. I shut down the sampler…
Once the lamp got ignited the light arc between anode and cathode has been sustained.
The referring anode voltage typically stabilizes after a certain time and can be heavily influenced by environmental conditions.
Fluctuations in the anode voltage…
Hello collrube ,
No such thing as a dumb question
Just so I can understand the question better, do you mean that you used to have a 5890 GC FID system, and you replaced that with an 8890 GC FID system? Or do you mean that your FID on the 5890…
Dear all,
we have not measured many samples, only some organic samples. Could someone please explain, what cause the RF coils change the color like this? Does it affect the plasma ignition? How to clean it properly?
Is it correct, I take the coils…
Hello SimonHarries ,
The only time I have heard an FID trying to re-light itself is when the baseline of the FID dropped below the Lit Offset value.
What is your baseline at (in pA) when the FID is lit, but not running sample? And what is your lit…
Riddle me this. We've encountered a rather strange phenomena when optimising MRM transitions on a Agilent Ultivo TQ. The MS does not have any issues in generating the precursor ion for example 897.5 (216V fragmentor) but fail to generate a product ion…
May I ask? Did you take an official FLD training? Working on the innards of an FLD usually is for trained staff only. Many things can go wrong here, e.g. replacing the lamp is much different to replacing the lamp on a UV detector. One can screw up the…
Hi All,
I am experiencing a configuration issue with a new Thermo Fluorescence Detector installation on a 1200 series LC with OpenLab CDS 2.5. After installing the SII 1.2 Software for the FLD, I try to configure the FLD with Chromeleon, however I am…
User could not tune and was getting missing .xml errors. This error was observed in MassHunter Acquisition software B.07.00 on a GC QQQ but may be relevant in other revisions as well. Error in auto tuning! Missing XML file or invalid contents. Failed…
This Information Applies To: Agilent MassHunter 11 and later
Issue
Generating Acquisition Desktop and Quantitative Analysis shortcuts.
Steps to Follow
Double-click the Control Panel icon on the desktop or select Windows Start menu > Agilent...
This Information Applies To: Agilent MassHunter Workstation for LC/TQ and MassHunter Workstation for LC/TOF and LC/Q-TOF
Issue
How to view the MassHunter Data Acquisition Software Logs entries, change settings, and export the Logbook for archiving...
This Information Applies To: ICP-MS MassHunter with User Access Control (UAC)
Issue
It is necessary to update the database folder path in Change User Access Control:
After creating a new database in SDA with ICP-MS MassHunter.
To view a batch...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Over time, the electrodes may become pitted or eroded and users may see a decrease in precision or begin to experience the "Tube fault" error when new tubes are installed. If...
This Information Applies To: Agilent GTA Furnace and Flame Instruments, Agilent 240FS/240GFAA/GTA120/PSD120
Issue
There may be occasions when users need to remove GTA furnace center block workhead (instruments with both Flame and Furnace capabilities...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
The shroud should be replaced annually, or when there is evidence of damage caused by mechanical shock or contamination from liquid spillage.
Items Required
Shroud Removal...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Before replacing the electrodes and/or shroud, the GTA Furnace workhead will need to be disassembled. After replacing the electrodes and shroud, the GTA Furnace workhead will...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer
Issue
After starting a run, the run is aborted with the following error: Current = 0.0uA, Expected range: 5 - 3000.
Steps to Follow
Check...
This Information Applies To: Agilent OpenLab CDS 2.x in file system configuration
Issue
Sometimes, you will need to change the Projects Root Path / Project Storage Path . This article outlines the procedure on how to change it.
Background
...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7
Issue
Steps to bypass the AVS to troubleshoot poor performance on the ICP-OES
Tip : These steps should be completed after the Subsystem Communication...