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Infinity 1290 autosampler (G4226A). Initialization failed.

Aijaz

We have Agilent 6460C and have issue with LC, Infinity 1290 autosampler (G4226A). Initialization failed. Error "Movement of the needle in the seat failed. (EE4714, 3204)". Please help us resolve this issue. Thank you

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    Thank you Kbusch.

    Is there any videos that can show me how to move needle arm out of the seat. I tried to go through Lab Advisor but the arm does not go to maintenance mode. Lab Advisor timed out and failed to connect to LC. I shut down the sampler and restarted it. It goes to the initialization but it comes to the seat and move up and down four times and than needle sticks in the seat. I will send it get it refurbished. Thank you again for the help. 

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  • 0

    Thank you Kbusch.

    Is there any videos that can show me how to move needle arm out of the seat. I tried to go through Lab Advisor but the arm does not go to maintenance mode. Lab Advisor timed out and failed to connect to LC. I shut down the sampler and restarted it. It goes to the initialization but it comes to the seat and move up and down four times and than needle sticks in the seat. I will send it get it refurbished. Thank you again for the help. 

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