I'll just guess because you gave us very little information in my opinion.
But...It seems m/z 208 is shifted to more cc than it should. Maybe an interference with that m/z?
The 66x2mL tray has three white square plastic clips on its rear for automated identification by the sampler.
The 18x6mL tray just has one of the squares.
Please check your tray, i am pretty sure that some of these clips are missing.
You may will…
Okay, I just remembered - I didn't manage to change the size of the text in this program, it was in the Qualitative analysis program. So perhaps it is not possible to change the text size in this program. I really wish that feature would be added, for…
Hello Chalbrecht ,
I apologize for the delayed response.
There are a few options for naming the reporting output file using the sample or batch name with $(SampleName) and $(BatchFileName), but I don't see that the Sample Group is an option. You may…
Hello Achim_Hongenaert ,
I apologize for the delayed response.
There are a few outliers that can be used for recovery calculations. If this compound is added to all samples then I believe the best option will be to call it a Surrogate in quant, even…
Thank you, Linh, for your information. Given that it is an old machine, I am concerned about the potential loss of data if we upgrade the software. Instead, I will create a shutdown method to be executed at the end of the sequence run.
Hello,
I would like to ask if it is possible to execute the command "Created Compound from Each Selected Spectrum" in version B.10.0 of the Agilent MassHunter Qualitative Analysis software. This command is available in version B.07.00, but not in version…
Did you remove the diffusion pump, take it apart, empty the contents completely, wash them all with something like toluene, reassemble it with new diffusion pump fluid filled only to the top of the "cold" mark - if you didn't take it all apart and any…
Hello. Thank you howard_sanford for that answer! I talked to an Agilent technical representative and he came up with the same solution. But, we have the B.07.06.2704 version of Masshunter. What would be the data path for those files in that case? I am…
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, Oligo Pro II, and ZAG
Issue:
Only plasticware from the approved consumables list should be used in the Agilent Parallel Capillary Electrophoresis systems. The use of plasticware...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Question:
Can more than one Agilent 2100 Bioanalyzer instrument be connected to one PC?
Steps to follow:
It is possible to connect a maximum of two Bioanalyzers to one laptop...
This Information Applies To: 2100 Bioanalyzer, Bioanalyzer Chip Priming Station: part number 5065–4401
Maintenance procedures and how frequently they are required :
Procedure
Time interval
Or if this issue occurs
Where to find a detailed...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue:
Running the hardware diagnostics on the Agilent 2100 Bioanalyzer system can help to investigate whether the instrument performs as expected.
Steps to follow:
Required...
This Information Applies To: 2100 Bioanalyzer, RNA 6000 Nano kit, RNA 6000 Pico kit, Small RNA kit
Issue:
Is it possible to size RNA on the Agilent 2100 Bioanalyzer system?
Resolution:
Agilent offers total and small RNA assays on the Bioanalyzer...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue:
The Agilent 2100 Bioanalyzer system does not detect a prepared microfluidic chip after it is inserted into the instrument. The interface shows the instrument...
This Information Applies To: 2100 Bioanalyzer, Bioanalyzer chips
Issue:
Can 2100 Bioanalyzer assay chips and reagents be interchanged?
Resolution:
Some assay chips can be used with multiple assays, however some cannot because the chip layout...
This Information Applies To: Agilent MassHunter GC/MS Acquisition software
Issue
The MassHunter software performs several checks during the startup sequence. If it detects a problem, an alert message box will be displayed and the message bar on...
This Information Applies To: Agilent MassHunter Quantitative Data Analysis Software
Issue:
The "NO DATA POINTS" error message appears in the Compound Information window in the lower-left corner in Quantitative Analysis. Sometimes, this problem may...
This Information Applies To: Agilent GC/MSD MassHunter with MSD ChemStation Data Analysis
Issue
When you are using the Data Analysis Report, you may need to specify a certain number of decimal places for your results different to the default decimal...