Problem: Unable to perform Instrument Configuration for Agilent 1290 LC. The instrument pings at IP address 192.168.254.11 with NO packet loss and connects fine in Agilent Lab Advisor software. Able to perform instrument commands in Lab Advisor.
However…
Hi, I am using a batch file to reprocess data under a different method. The integration and events table look correct on the screen. I have adjusted all of the batch settings options, but the final report only includes the sample information without any…
Date and Time: 07/07/2019 07:26 Program: Agilent MassHunter Workstation Software Qualitative Analysis B.03.01 Build Configuration: Release Message: Retrieving the COM class factory for component with CLSID {4CBCEED8-D9F8-4440-A127-4E840D0573DF} failed…
Hi Everyone,
Please can you help me. We have been having repeatability problems on the HP7890B for a long time and can't get to the bottom of it. Analysing for VOC. I have run lots of RSD measurements (10 injections). A common thing we are seeing…
After most MSD maintenance (filament change/switch, source cleaning, etc...) I seem to have an issue with the baseline dropping in series (offset pattern) for up to 2 weeks afterwards. I'm new to this machine, but I'm in the process of slowly changing…
I looked around but failed to find anything useful. Is there somehow possible to export results/data from SureMass-deconvolution/ID in Unknowns Analysis for further processing and or statistical analysis (besides .CEF-format)?
What are the typical use cases of the Resolve handheld Raman analyzer?
Resolve is a highly sensitive handheld Raman-based chemical identification system that offers real-time detection and identification of unknown military, commercial and homemade…
Hello all I'm looking at designing some standby methods for my 4 GC-FIDs and 3 GC-MSs as they are often sitting idle for 3/4 days a week and are happily consuming helium, hydrogen and generally sucking money away basically for no reason. Turning them…
Hi there, I've recently started using a GCMS (7890A + 5975C MSD). The tune has failed and the GC shows a flat line at 0.5 whenever a sample is run. I've attached all relevant photographs I could think of, including the GC spectra where it all stopped…
I've recently been running into some problems with performing SureMass conversion of data collected on a 6546 LC-QTOF. I'm collecting both profile and centroid MS data using the default data storage thresholds.
Initially, I was running SureMass conversion…
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to replace the Foreline Pump Oil Mist Filter in the DS 402 foreline pump.
Background
The oil mist filter element should be replaced yearly , or when the level of oil in...
This Information Applies To: Agilent ICP-MS (7500/7700/8800)
Issue
How to replace the Forline Pump Oil Mist Filter and Odor Element in the E2M18 or E2M18F?
Background
The oil mist filter and odor element should be replaced yearly, or if the...
This Information Applies To: Agilent ICP-MS (7500/7700/8800)
Issue
How to replace the Forline Pump Oil in the E2M18 or E2M18F?
Background
The E2M18 oil should be replaced at least every three months or when the oil color indicates it needs...
This Information Applies To: 4150 TapeStation, 4200 TapeStation
Issue
How to deal with a TapeStation Electrode Cartridge change is due warning message.
Background
The Agilent TapeStation controller software will notify users to replace the...
This Information Applies To: Agilent OpenLab CDS
Issue
Sometimes the integration result is not ideal for all injections. This article outlines the step-by-step instruction to manually integrate peaks.
Background
There are 2 ways to integrate...
This Information Applies To: Agilent OpenLab CDS , Agilent OpenLab ChemStation
Issue
Calculation of Area percent or Height percent for uncalibrated compounds in OpenLab software. If all components respond equally in the detector, then Area% and...
This Information Applies To: Agilent ICP-MS (7700/7800/7850/7900/8800/8900)
Issue
How to power off the Agilent ICP-MS Foreline Pump to perform maintenance, or when fully powering off the Agilent ICP-MS System.
Background
The ICP-MS MassHunter...
This Information Applies To: Agilent ICP-MS (7500,7700,8800)
Issue
How to check the E2M18 or E2M18F foreline pump to determine if the pump needs maintenance?
Background
The oil cleanliness and oil level in the E2M18 or E2M18F foreline pump...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to replace the foreline pump oil in the DS 402.
Background
The DS 402 oil should be replaced at least every 3 months or when the oil color indicates it needs to be changed...
This Information Applies To: Agilent 8890/8860 GC Systems
Issue
How to delete data that is stored on the GC instrument.
Steps to follow
Caution : Before deleting data from your GC, Agilent recommends extraction of data as a backup...