Hi
I am trying to install the G7201D version of ICP MassHunter on a 1909 Windows 10 laptop.
It goes through the initial process and then errors with a code of 0xe0434352.
Some additional research implies this is a .Net error but a repair install…
Thank you for the reply, I will have a go at it tomorrow. So essentially I just need to change one of my internal standard compounds to a normal compound, and use that as a single point calibration? It just seemed logical that every internal standard…
In an official Service Note we say "According to our lamp manufacturers there is no shelf life for LC detector deuterium (D2) lamps. Our logistic centers (LC) try to ship lamps from stock before they reach 12 months age. We see the lamps lasting for more…
When you run startup, does it use the Standard Tune or User Tune? In the new D rev of software (5.X) you can go to Startup/Startup Configuration and just above the Hardware settings table select Configure ignition sequence. For C rev (4.X) click the narrow…
What version of Windows do is it running? Go to the cell next to the logo (Type here to search) and enter winver and select the run app. At top it should say Windows 10, at this time only MassHunter 5.2 is Win11 compatible. 2 lines below Windows 10 will…
I have Open Lab CDS Chemstation Edition for GC systems and 7890A with FID. I get in vial concentration of an analyte in a sample from calibration curve as ppm. Need to generate an Intelligent report, I get concentration in sample (with Sample weight,…
I have a MicroGC 990. Seemingly out of no where, the following error has popped up after hitting Control -> Single Run on a method we've been using for months:
Failed to submit "D:\ .... path name .... (GMT -04-00).seq" for acquisition.
Please resubmit…
I am using Agilent 8890. I am trying to set the standard for my GC-FID, I am injecting 5mL of methane gas standard with a gas-tight syringe through a switching valve which is set up to the left of my GC. However, I am getting different peaks and areas…
Good Afternoon,
I'm developing a processing method using Mass Hunter Quant. 10.2 for ethanol (quantitate) and other related volatiles (ID only). The instrument setup is a single column that splits to two detectors FID and MS (FID for quant purposes…
Hi All,
I have an Agilent 7700 ICP-MS running MassHunter 4.6. Interesting issue - the instrument tunes just fine but when I go to run a sample, the data acquisition never stops; it continues well past the time it should have taken including rinse program…
This Information Applies To: Agilent ICP-MS MassHunter Workstation 4.6 or below, and ICP-MS MassHunter Workstation 5.1 and above.
Issue
Guide for identifying the current software version your Agilent ICP-MS system is using, to see if any updates...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab EZChrom, Agilent OpenLab CDS.
Issue
When users of OpenLab CDS forget their passwords, another user with the right privileges will reset their password, however, sometimes...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to temperature can cause the plasma to shut off or disable plasma ignition. While a warning message will still allow the plasma to light...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
How to view meters in ICP-MS MassHunter Software, or change what meters are selected?
Background
ICP-MS MassHunter allows up to five meters to be displayed at...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
How to replace the oil mist filter in the MS40+ or MS40-S?
Background
The oil mist filter in the MS40+ or MS40-S should be replaced yearly.
Warning :
...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to check the DS 402 foreline pump to determine if the pump needs maintenance.
Background
The oil cleanliness and oil level in the DS 402 foreline pump should be checked...
This Information Applies To: Agilent ICP-MS systems (7700, 7800, 7850, 7900, 8800, 8900)
Issue
After shutting down and restarting the ICP-MS, sometimes the communication between ICP-MS and PC does not automatically reconnect. It may be necessary...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to replace the Foreline Pump Oil Mist Filter in the DS 402 foreline pump.
Background
The oil mist filter element should be replaced yearly , or when the level of oil in...
This Information Applies To: Agilent ICP-MS (7500/7700/8800)
Issue
How to replace the Forline Pump Oil Mist Filter and Odor Element in the E2M18 or E2M18F?
Background
The oil mist filter and odor element should be replaced yearly, or if the...
This Information Applies To: Agilent ICP-MS (7500/7700/8800)
Issue
How to replace the Forline Pump Oil in the E2M18 or E2M18F?
Background
The E2M18 oil should be replaced at least every three months or when the oil color indicates it needs...