I am operating the MPAES 4210 with the Agilent 4107 Nitrogen Generator. I have run the Gas Test (Plasma Off) and everything passes. When I run the Plasma Ignition Test, the plasma ignites (passed), but after 20-30 seconds, the plasma shuts off. An error…
7890A GC/5975 MS/E.02.02 SP2
Sequence is stopping constantly with the following log book message: "The run was stopped by the instrument's stop button or stop input. The GC Failed to Start."
Found that exact error in the KBR - " Known Problem Report…
Hello all, we have acquired a 120V 7820 ex-US (2011 build w. UEPC´s for 2x FID) and converted to our local 230V by swapping heater shroud & AC board. After that it initially would not heat higher than 280C but bail out with a thermal shutdown. Fan was…
I apologize because this is a very blind question- New IT guy to the company and previous didn't have good documentation on this application.
I have a user who is getting the attached error whenever they try and open Sequence Manager or open Bioconfirm…
Hello
I am having a hard time trying to figure out how to only display one FID signal on a report from a dual injector GC system in OpenLAB 2.4. The calibration that was run used the dual injector setting, but when we were running test samples we only…
New FID Jet!
The latest FID jet is intended for use in 6890/7890/8890/8860/8850/9000 GC models
The legacy jets will not work in the 8890/8850/8860/9000 GC models
The new jet makes installing the column seamless with a conical shape to direct the…
This 6890 is code named FIDDY because of its dual Flame Ionization Detectors. The SF FBI donated it to UC Davis Chemistry over 10 yrs ago. It is used to teach Chemistry majors gas chromatography and replaced an old Varian 3800 with a chart recorder!
I'm currently encountering a challenging issue with MassHunter Acquisition Software that has significantly hindered my workflow. I am hoping to leverage the community's expertise to find an effective resolution.
Switching from MRM to dMRM Settings Error…
System: The GC is an 8890 with TCD in series of two FIDs in parallel (switched via valve). FID 1 has methanizer while FID 2 doesn't.
Had to put the system on standby for 3 weeks over Christmas so kept carrier flowing through the system with all heated…
This Information Applies To: Agilent 6000 Series LC/MS systems.
Issue
Checking and adjusting the nebulizer needle is part of regular maintenance or troubleshooting tasks. It is suggested when there is an issue with nebulizer spray shape or spray...
This Information Applies To: Agilent Single Quadrupole LC/MS systems controlled by OpenLab CDS software
Issue
How to check and recognize the current Instrument Status of your 6100 Series and InfinityLab LC/MS systems using OpenLab CDS software....
This Information Applies To: Agilent LC/MS Systems
Issue
Contamination of the tune mix or the Calibrant Delivery System (CDS) of your LC/MS system can cause Autotune failures and drops in sensitivity due to ion suppression.
Items Required...
This Information Applies To: Agilent LC/MS Systems
Issue
When there is suspected contamination of the CDS, low tune response, or possible blockage in the CDS, flushing the Calibrant system may be required.
Warning : This procedure risks...
This Information Applies To: Agilent LC/MS System
Issue
Instructions on how to check the level of calibrant in your LC/MS system, and refill the calibrant bottle if necessary.
Requirements
Checking the level of calibrant should be performed...
This Information Applies To: Agilent 6100 Series LC/MS Instruments
Issue
Instructions on how to fill the calibrant bottle in Agilent 6100 Series LC/MS Instruments when calibrant levels are running low.
Background
The ability to autotune your...
This Information Applies To: Agilent 6000 Series LC/MS systems
Issue
The article details the correct tuning mix to use according to your LC/MS system and the source type installed on your system. In cases where Agilent tuning mixes need to be diluted...
This Information Applies To: Agilent 7693A, 7650A, and 7683 Series automated liquid samplers
Issue
GC software or GC LED display shows ALS Failure code 245: Autosampler front tower plunger error or ALS Failure Code 945: Auto injector back tower...
This Information Applies To: TapeStation ScreenTapes and reagents
Issue
Using the search tool on Agilent.com to locate the declarations of conformity (DOC) for Agilent ScreenTapes and Test-Tapes, certificates of conformity (COC) for TapeStation...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
The Automatic Liquid Sampler (ALS) system calibration process aligns the sample tray with the injector turret position to enable vial transfers without incident.
Calibration...